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Gem
Demant

Strategy & Excellence Manager

Smørum

Your responsibility will be to identify, co-develop and implement strategic initiatives, and commercial processes, best practices and tools to maximize commercial impact and ensure high customer satisfaction.

You will assess, review, define and inspire local practices with a focus on ensuring efficiency and leveraging market opportunities. You will support in providing actionable strategic and commercial recommendations - both for local and global management.

Demant
Gem
Oticon

Director, Insights Navigator

Smørum

You will maintain and update the journey maps, so they reflect newest insights available. You will be an advocate for the Outside-In perspective across the Demant, incl. Hearing Care, and maintain and expand the existing knowledge in the organization about the users and the customers.

One of the great things about working with our journey maps is the ability to visually narrate the entire customer experience, revealing insights, and guiding strategic decisions.

Frederik Schurizek-Antonsen, Your new Manager Senior Director, Customer & Competitor Insights
Oticon

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