Job ad: Process Consultant with a customer view

Danske Bank

Process Consultant with a customer view

Lyngby, Helsinki, Oslo or Stockholm

Are you able to see processes through the eyes of the customer? Are you motivated to ensuring the short-term customer experience in the retail customer area via process insight?

WM Business Development unit is established to drive Danske Wealth Management towards adapting the approach and business model to match and exceed changing and ever-growing customer expectations. As a unit, we are responsible for the investment and pension processes for all markets in Wealth Management.

You will be responsible for process improvement via BPM, Robotics, continuous improvement and basic non-IT activities that could support our main goal – to make our customers life better.