Job ad: Customer success manager

NewBanking Holding ApS

Customer success manager

Copenhagen
See travel time

Here is your chance to join a fast-moving and innovative Danish RegTech startup!

NewBanking offers our customers a secure platform where they can receive and manage their customer’s data in an easy and compliant way. Our main focus is law firms, capital funds and other industries working under anti-money laundering law. There is a great demand for this kind of service and we are ready to take our growth to the next level.

Your key mission is to on-board new customers and follow up on existing customers while maintaining a high service level and customer satisfaction. You’ll be collaborating with both our IT, sales and marketing teams.

Responsibilities

  • Delivery: Onboarding of customers and setting up customer accounts and flows on the platform
  • Account management of existing customers
  • Customer support
  • Testing