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German-speaking Customer Service Supporter

Are you all about giving customers an unforgettable experience (preferably they’ll remember it, but you get the point) and optimizing processes so that they’ll get an even more unforgettable experience the next time (is that even a thing?)? Then we have the job for you.

You see, we’re looking for the next German-speaking Customer Service Supporter to join our in-house support team. The team currently counts 14 colleagues across 4 nationalities. A pretty damn nice and diverse bunch.

Project Coordinator for the Skylab Startup team - DTU Skylab

Do you thrive in creating processes and carrying them out in real life? Do you enjoy maintaining an active dialogue with partners, peers, and colleagues? Are you excited about the prospect of working with students, researchers, and staff to nurture the creation of innovative projects for a better future? Then we have just the position for you!

As our project coordinator, you will among other things:

• Coordinate student startup recruitment efforts at DTU programmes and departments.
• Communicate with program participants and stakeholders.
• Design and coordinate processes relating to our 2 annual program application rounds.

Medarbejder til vores Client Service team

Client service teamet sidder sammen med vores kollegaer i Business Development i frontlinjen og er ofte de første, vores danske og internationale kunder møder via telefon eller e-mail.

De daglige arbejdsopgaver består blandt andet i at besvare henvendelser fra vores kunder, herunder registrere information i vores CRM-system (Salesforce), beregne priser, udarbejde, fremsende og følge op på tilbud til vores kunder i ind og udland, vedligeholdelse af vores prislister samt deltage i optimering af forretningsgange og procedurer i teamet.

Vi tilbyder et fagligt og personligt udviklende job i en spændende branche samt en stilling med høj grad af fleksibilitet og stor mulighed for indflydelse.

Partner Support agent

Come join an exciting fintech in an early stage and a chance to have a huge impact on future development. An international environment with high energy, strong teamwork culture and a positive vibe.

The partner support team ensures that a merchant feel supported from first contact to the delivery of terminals and with any issue that might arise after. You will be our first-point of contact if our partner should call in or send an email.

Our team also have a deep coordination with the unattended product team and are heavily involved in any partner start-up to make sure that customer focus is at the heart of it all.