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FOA IT søger medarbejder til ServiceDesken
Du bliver en del af ServiceDesken, som er IT-afdelingens ansigt ud mod de øvrige ansatte i FOA – herunder forbundshuset, 31 lokale fagforeninger og 5 A-kasse regionskontorer i hele landet.
ServiceDesken yder telefonisk support og modtager derudover brugerhenvendelser via vores Serviceportal (TopDesk). 85% af sagerne løses direkte i ServiceDesken, mens de resterende 15% løses i samarbejde med de øvrige sektioner i FOA IT.
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