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IT Support Consultant for Service Desk support

Join us in this role where you’ll handle IT support via telephone and remote tools and support users through our chat portal and service management system.

You’ll be part of a rotation scheme and switch between phone support, chat, dispatch, and follow-up time for ongoing cases. Our support setup is based on the ‘first time right’ principle, meaning that we solve 75% of all inquiries upon first contact with Service Desk.

Teknisk Remote Supporter til CTS/BMS-området

Brænder du for at gøre en forskel og arbejde i grænsefladen mellem IT og bygningsautomatik? Og vil du kombinere din tekniske forståelse med dine stærke kommunikative evner?

Opgaverne som Remote Supporter er meget varierende, men du kan primært se frem til at:

• Løse kunders CTS server, netværk og anlægstekniske problemer via remote-opkoblinger
• Håndtere hotline-kald fra kunder
• Udføre 1. level intern teknisk support til medarbejderne i Smart Infrastructure

Lead Software Developer

You will get an opportunity to lead our setup with regard to software product development and shape this further together with the team. As a hands-on Lead, you will more specifically guide a team of software developers, actively contributing to the product's success. Your expertise in React.JS and C# .NET will be instrumental in designing and developing a high-performance, robust, and scalable solution.

We enjoy leading with care, learning from each other and challenging status quo. We have an international environment with a professional, engaged, dedicated, yet relaxed atmosphere where we value diversity and flexibility.

Business Continuity Specialist

e-nettet søger en Business Continuity Specialist, der sikrer, at e-nettets politik for Business Continuity & Disaster Recovery efterleves gennem planlagte beredskabsafprøvninger.

Derudover skal du kunne agere med autoritet , overblik og ro i rollen som Business Continuity Specialist, hvor du udfylder den vigtige rolle at varetage styring og koordinering af kritiske og højt prioriterede incidents, så vi sikrer den gode kundeoplevelse.

Leder af Datacenter & Backbone Operations

Vil du have det endelige ansvar for, at tele- og dataløsningerne i kritisk infrastruktur som politi og hospitaler kan køre i døgndrift? Og vil du både opbygge arbejdsgangene i et helt nyt team og lede kolleger, der har været hos os i alt fra 2 måneder til 38 år?

Du vil bl.a. føre os ind i en fremtid, hvor automation ligger enormt højt på dagsordenen,

Service Manager

Har du interesse i at arbejde med kritisk infrastruktur med internationale partnere? Kan du supportere store eller komplekse projekter i TDC NET’s Data Center?

Ansvar og opgaver i jobbet:

• Ansvarlig for opfølgning og kontrol af Service Level Agreements og leverancerne herunder
• Løbende dialog med kunder og internationale samarbejdspartnere – både interne og eksterne

Security Architect contributing to the protection of the critical IT infrastructure at ATP

Are you vigilant and technologically adept? Do you have a deep understanding of IT infrastructure, security systems and programming? And do you want to contribute to the security of our critical IT infrastructure at ATP, where we work to ensure financial security in Denmark for the benefit of both individuals and society?

Then you might be the perfect addition to our team.

Security Operations Specialist (SecOps) for some of the most critical IT infrastructure in Denmark

As our new Security Operations Specialist, you will have a wide range of responsibilities in operational security and security incident management.

Among other things, your work tasks include:

• collecting and analysing logs from our available sources (SIEM, networks and other applications)
• setting up alarms and ensuring a correct flow of security incident management through our ITSM system