International Network Coordinator
Would you like to help to ensuring quality and efficiency in global assistance services for Nordic policy holders?
At SOS International, we are looking for a dedicated and analytically strong Network Coordinator to join our TravelCare Division. You will play a key role in developing and optimizing our international network of hospitals, clinics, and service providers – with a focus on both quality and cost.
About the Role
As a Network Coordinator, your responsibilities will include:
- Maintaining and developing relationships with international assistance partners and other providers in selected regions
- Analyzing and evaluating provider data and supporting Network Managers in data-driven negotiations
- Supporting internal departments such as the Alarm Centre, Commercial, and Legal with provider inquiries and customer complaints
- Optimizing processes and solutions with a focus on customer satisfaction and efficient operations, including handling feedback from internal stakeholders
- Contributing to the implementation and follow-up of network agreements globally
You will be part of a team that works closely with other departments across the organization – united by the ambition to deliver the best service at the best price
Your Profile
We imagine that you:
- Have a structured and analytical approach and enjoy working with data – especially in Excel
- Are a strong communicator who builds long-lasting relationships – both internally and externally
- Keep calm and maintain an overview in high-pressure situations
- Have experience from the assistance industry, insurance, or similar – though this is not a requirement
- Are used to working with suppliers
- Are fluent in written and spoken English at a professional level, and understand/speak at least one Scandinavian language – additional language skills are a plus
We Offer
- A role with operational responsibility and opportunities for professional development
- A position in a professional and ambitious team where collaboration and engagement are key
- A company with a strong purpose – helping people in critical situations
- A workplace in the heart of Copenhagen with a global outlook
Ready to Make a Difference?
Send us your application and CV as soon as possible – we review applications continuously and will remove the posting once the position is filled.
Start date: 1/1/2026
If you have any questions about the position, feel free to contact hiring manager, Head of International Network, Jesper Levring, mobile: +45 2365 8511
... We look forward to hearing from you!
About SOS International: Global presence, Nordic expertise
SOS International is one of the leading assistance organisations in the Nordic region. From our alarm centres in Denmark, Sweden, Norway and Finland, we provide emergency medical assistance, travel assistance and roadside assistance – around the clock, all year round, anywhere in the world.
We are more than 1,200 dedicated colleagues who, together, speak 30 different languages and work across borders. With a strong global network of over 16,500 qualified suppliers, providers and partners, we are ready to help – whether it is a car that breaks down on the road or a leg that’s broken on the ski slopes.
Every single day, we assist more than 3,500 people and have delivered assistance in 189 countries worldwide.
No matter where in SOS International you work – or what your role is – you will feel that you make a difference. For our customers. And for your colleagues.
This is reflected in our values: We Care. We Share. We Dare. We care for each other and the people we help. Trust, collaboration and integrity are the foundation of everything we do. We share knowledge, ideas and ambitions – because we know we achieve more together. And we dare to think differently and challenge the status quo – so we can keep improving at what we do best: We help people.
SOS International is owned by some of the largest insurance companies in the Nordic region.Our customers include insurance companies and car manufacturers.
