Terms and Privacy Policy (Valid from March 10, 2026)

Jobindex is a part of the lives of many people who wants to either find or be found for a new job. You can use our services in a number of different ways. As a data controller, we collect and process a range of personal data on you in connection with your use of Jobindex’s services.

When you use Jobindex’s services, you get a personal user profile which is your starting point for obtaining all of the services available through Jobindex. As such, you will not be anonymous to us — we have to be able to help you use the services, after all — but you can remain anonymous to recruitment agencies if you wish.

Data and processing personal information are in our DNA and we have always taken good care of information of this nature. We understand how important it can be to remain anonymous until the time you resign/change jobs. You can therefore remain confident that we process your data in a secure, confidential and (for you) transparent manner.

The data controller

The data controller is:
Jobindex A/S
Carl Jacobsens Vej 29-31
DK-2500 Valby
Denmark
Email: info@jobindex.dk
CBR: 21367087

Data collection on Jobindex is conducted within the framework of current legislation.

User profile

When you create a user profile or have one created automatically by registering for one of our services, we will save your email address and — if you have provided it — contact information such as your name and address. You can add in more information as well as receive suggestions of companies to follow, view jobs you have saved, modify your Job Agent(s), view/subscribe to newsletters and much more.

The purpose of registering is of course so that Jobindex can offer you services that are as relevant to you as possible, and since your user profile is your starting point for obtaining all of your services from us, it is a good idea to keep it updated.

The corrections/updates you make to your user profile (e.g. entering a new email) will be applied to other services (e.g. on your CV with us or the form you can reuse when applying online), so you only need to make changes in one place.

Documents

At Documents you can see and manage all your saved documents. You can uploade the file formats doc, docx and pdf. The max file size is 16.00 MB. You can upload as many documents as you wish.

You can access these documents when applying for a job via Jobindex’ application system. Documents attached to your CV or QuickApply profile will automatically be saved at ‘Documents’. Documents attached via the application system will not be saved.

Deleting your user profile

When you decide to delete your user profile, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally. Please keep in mind that if you delete your user profile, you will also delete all other services such as your CV, Job Agent(s), Jobindex QuickApply profile etc.

How to change/delete your user profile

You can delete your information at any time by logging in at Your page. We will then only store the personal data which we may be obligated to store under current legislation.

CV

When you enter a CV into our CV database, the CV and your information will be registered and stored. The purpose of registering this data is to enable companies interested in your qualifications to contact you through the Jobindex CV database.

If you do not log into your user profile or update your CV for six months, you will be considered inactive and your CV will be taken offline. We do this to ensure that the CVs on Jobindex are as relevant and up-to-date as possible. Before your CV is taken offline, we will send you a reminder so that you have time to update your CV or extend the length of time it stays online.

Personal information in your CV

By default, all information in your CV is visible to companies.

If you don’t want to be recognized, you need to hide all your personal information and not enter any information that could identify you – e.g. in your presentation or job descriptions.

At “Privacy settings” you can choose who can see your personal information, including name, picture, phone number, postal code, employers, educational institutions, documents, links and personal presentation.

Your email address is always hidden.

When a company wants to get in touch with your CV

If the company wishes to contact you via your CV, you will be notified via Jobindex. If you are interested, you can choose to start a dialogue.

It is not a requirement that you respond to the enquiry. You can choose to leave the enquiry unanswered. The company will be able to see that you have read the enquiry and decided to leave it unanswered.

If you start a dialogue with a company, the company becomes the independent data controller for the processing of your personal data. Jobindex is not responsible for the company’s processing of your personal data.

If you accept the enquiry

If you accept the enquiry, the company gets access to your email address. Hidden information in your CV will remain hidden.

The company will be able to see your email address and any other contact information for 90 days. At ”Companies” you can see all companies that currently have access to your contact information.

If you decline the enquiry

If you decline the enquiry, the company does not get access to your email address. Hidden information in your CV will remain hidden.

Your professional background remains anonymised, and any attached documents are unavailable. If you want the company to have access to this information, you must share your CV in non anonymous form. You do this by following the company. (Read more about following a company).

When Jobindex contacts your CV on behalf of a company

The company can also ask Jobindex to contact you on their behalf. We will contact you either in writing or by telephone.

When we contact you in writing, it works in the same way as described in “When a company wants to get in touch with your CV”. The company can see that we have contacted your CV, but hidden information remains hidden.

You can give feedback to Jobindex to say if the job is a match. Your feedback is shared with the company. Any messages you write to Jobindex is, however, not shared with the company. .

Jobindex can also contact you by telephone – unless you have chosen to hide your telephone number.

Feedback given by telephone is shared with the company, but your personal information is not shared. The company only receives information regarding industry, education and if the job is relevant to you.

Opening rate registration

When you receive enquiries, we register whether you read the enquiry - i.e. if you click on the link or open the enquiry via "Your page".

The purpose is to show you unread messages, collect statistics and customise enquiries based on your previously opened messages.

How to change your reply to a CV contact

You can give feedback up to the time when the enquiry expires. This happens after 90 days, or when the advert is closed for applications.

If you have provided feedback before the enquiry expires, you can change or withdraw the feedback until the enquiry becomes inaccessible after 2 years. The enquiry will become inaccessible to both you and the company.

Messages sent in connection with the enquiry are deleted from Jobindex’s systems after 2 years.

If you don’t want to be contacted

If you want to take a break from being contacted, you can take your CV offline. If there’s a specific company you don’t want to see your CV and contact you, you can block the company.

Offline CV

When your CV is offline, it won’t show in the CV database unless you follow the company (see the section “Follow a company”).

Jobindex can still contact you via your offline CV. If you don’t want to be contacted by Jobindex, you must delete your CV. You can download your CV and upload it to “Documents” to easily activate your CV later.

Note: If your CV has been offline for 5 years, Jobindex and companies you follow can no longer search for or access your CV.

Blocking a company

If you block a company, they can no longer see your CV or contact you. And Jobindex cannot contact you on behalf of the blocked company.

If you have already replied to an enquiry, the company can still see your reply, even if you’ve blocked the company afterwards.

If you follow the company, this will not change; you will still receive news and it will not change earlier expressions of interests or applications.

Latest activity

On your CV we show the date you were last active.

The 'last active' date is when you last visited Jobindex (via website or app) and logged in.

Inactivity

If you haven’t updated your CV for 6 months, you’re considered inactive and your CV goes offline.

You update your CV by changing something or altering your CV status (online/offline). We will send you a reminder before your CV goes offline.

We delete after 5 years of inactivity

If your CV hasn’t been updated for 5 years, we consider it outdated. You will get a reminder beforehand, so you’ll have a chance to update. If you don’t update, your CV will be deleted.

How to change or elete your CV

You can edit or delete your CV via “Your page”.

If you want to delete all your information, you need to delete your profile – not just the CV. We will then only store the information that we are legally obliged to.

How to change your reply to a CV enquiry

You can give feedback up to the time when the enquiry expires. This happens after 90 days, or when the advert is closed for applications. If you have provided feedback, you can change or withdraw the feedback until the enquiry becomes inaccessible after 2 years.

Messages sent in connection with the enquiry are deleted from Jobindex’s systems after 2 years.

CVs with illegal content

We reserve the right to change the information you have entered in cases where it comes to our attention that your CV contains illegal or inaccurate information. We will notify you of such changes.

You may not enter or upload sensitive personal information such as religion, race, political affiliations, professional affiliations, sexual orientation or health information. If we become aware of such information, we will remove it.

If you have a secret address or secret telephone number, these may not be entered or uploaded.

Your CPR number may not be entered or appear in uploaded documents.

Get a gift from Jobindex

If you have been contacted through the CV database and the enquiry resulted in a new job, you can request a free gift from Jobindex.

The gift must be requested no later than 90 days after your employment with the company. Request the gifthere.

CV counselling

When you choose to sign up for CV counselling, Jobindex will call you during the agreed time slot. You will then give a Jobindex employee permission to log in to your profile via our internal system - without you having to provide your password.

We will update or create a CV with you. Finally, we set your CV to 'offline', allowing you to check the CV yourself and publish it.

In connection with your registration for CV counselling, we store the contact details you provide in connection with your registration. The contact information is stored in the registration system for 5 years + the current year, after which it is deleted.

Registrations and notes in the CV database

Jobindex registers which employers and recruitment agencies that read each CV and which candidates they contact, along with all emails that are sent through the system.

The CV database also includes a function that gives recruitment agencies and temporary employment agencies the option of adding comments and notes to CVs for their own, internal use. Jobindex’s own recruitment department also functions as a recruitment agency and can thus also add comments and notes to CVs.

Follow a company

When you follow a company, they will be able to see your CV in the CV-database – even if your CV is offline. Hidden information will remain hidden.

If you have a Job Agent, the company will be able to see whether the criteria from the Job Agent match one of their job ads. You will also receive news and other relevant info from the company/companies you follow.

You can change which companies you follow at any time by logging into Your page

Show interest in a job

When you show interest in a job, you allow the company to contact you. If you have a CV, it will be visible to the company – also if it’s offline. The company can contact you through the CV database.

You can stop showing interest in a job at any time. You can do so by logging into Your page, choosing Saved jobs, clicking on the three dots to the right of the job.

Jobindex’s Application System

How to Apply

When you start your application, you will be asked to enter your name and email address.

If you already have a Jobindex profile, we recommend that you log in. We will then automatically retrieve the information you have previously registered.

If you do not already have a user profile, we will create one for you. You must confirm the profile via a link sent to you by email before you can complete your application.

The company may also initiate the application on your behalf if you have sent it to them by email. You will receive an email when the application has been created, and you must then complete it yourself.

Incomplete Applications

If you have started but not completed an application, you will receive a reminder when the application deadline closes. You then have 24 hours to finish the application.

Who Can See Your Information?

Your application data is treated confidentially and shared only with the individuals involved in the recruitment process.

You should avoid providing sensitive information (e.g. about health, race, sexual orientation or criminal matters) unless it is relevant to the position or explicitly requested.

How We Process Your Data

We store the information you enter in the application form, the documents you attach, and any communication you exchange within the system. We also store a history of the jobs you have applied for. Information about gender and date of birth is used only for statistical purposes.

The purpose is to assess your application and contact you if you are relevant for the position – or for other similar positions.

We May Contact You About Other Jobs

If your qualifications match other available positions, Jobindex may contact you by email or phone. You can always decline without it affecting your opportunities in other recruitment processes.

How to Edit or Delete an Application

You can log in to “Your Page” at any time to edit or delete your information.

Please note that if a recruitment process is ongoing – or has just concluded – legal requirements may mean that we are temporarily unable to delete your information. In such cases, we will inform you when deletion becomes possible.

How Long Do We Store Your Information?

Applications for a Specific Position

The application is deleted 12 months after the recruitment process has concluded.

Incomplete Applications

Applications that are not confirmed and submitted to the company are automatically deleted 24 hours after the application deadline has closed.

Unsolicited Applications

The application is deleted 6 months after you have submitted it.

(If the recruitment is subject to Swedish legislation, we store application documents for 2 years in accordance with the right to file a complaint under the Swedish Discrimination Act.)

QuickApply profile

Create an QuickApply profile

If you apply for a position online, you will often be asked a series of standard questions during the application process, which in addition to email and contact details may include education and most recent job. In addition, a CV is often requested.

By filling out a reusable form, you only need to enter in all of your information one time and save it. You can then give permission for the information to be transferred to the application system. This is what we call a Jobindex QuickApply profile.

When you apply, you will see the button “Apply with Jobindex”, after which you give permission for your data - and any attached CV - to be automatically transferred to the application system.

Who can see my application information?

When you give permission to apply with your Jobindex QuickApply profile, the company will have access to the information you have entered into your QuickApply profile, i.e. your name, address, date of birth, phone number, most recent job, educational background and highest level completed and your email address. If you have attached a CV, the company will also have access to it.

However, only the information requested by the company will be disclosed; if no information is required about, for example, education, we will not disclose this information.

In such case, the company will act as the independent data controller for all processing of your personal data undertaken by the company.

When Jobindex contacts your QuickApply profile on behalf of a company

You can choose to give Jobindex permission to contact you on behalf of a company - based on the information you have entered in your QuickApply profile.

On the QuickApply profile, you can give - and withdraw - permission by checking the box "Allow Jobindex to contact you regarding jobs based on your QuickApply profile."

We will contact you either in writing via your user profile and/or by phone at the phone number you have provided in your QuickApply or user profile.

The company cannot see the information on your QuickApply profile and will only be informed about your idustry and educational background and whether it is the type of job you are looking for.

How to change your response to a QuickApply enquiry

You can leave feedback until the enquiry expires. This happens after 90 days.

If you have provided feedback before the enquiry expires, you can change or withdraw feedback until the enquiry becomes unavailable. The feedback becomes inaccessible after 2 years for both you and the company.

Messages sent in connection with the enquiry will be deleted from Jobindex's systems after 2 years.

How to change/delete your QuickApply profile

If you want to edit, remove or delete your information, you can go to Your page at any time using your username and password. Note that changes or deletion of information during a recruitment process that is already underway, as well as for a certain period of time after the completion of the process, may not be allowed for legal reasons. In this case we will inform you when your information can be deleted or changed.

When we delete

When you decide to delete your Jobindex QuickApply profile, your QuickApply profile will be marked for deletion for three months. It will then be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Vvideo interview via the Jobindex video system

When you make a video interview

If you have applied for a job, you may be invited to make a video interview. To access your personal video interview, you will be asked to log in to your Jobindex profile for the online application in question using your username and password.

When you click the link to the video interview, you land on a personal page where only you can see the recorded video questions, and you can record your personal answers.

You can play and record videos on a computer, tablet or smartphone as long there is Internet connection and a web camera and microphone.

The first question will always be a general presentation video, which you can choose to save for later use in other video interviews, to which you get invited by Jobindex. Next the video interview itself appears.

Every response has a maximum length, which is stated immediately below the ‘Record Your Answer’ button. The length can vary from question to question. On a computer it is possible to keep track of how much recording time you have left, and the video recording stops automatically at the cut-off point. If you record more than the maximum length on a tablet or smartphone, the video will be automatically truncated at the maximum length, and the other video material will be deleted when you click on ‘Use Video’.

You can only ‘submit’ your video responses when you have answered all the questions. It is not possible for anyone other than you to view your video material before you have pressed ‘Submit Videos’.

Who can see your video interview?

Your video interview will be treated confidentially and will only be used by the person/s involved in the recruitment process. In other words, only Jobindex and the company seeking a member of staff have access to the video.

How we process your data from the video interview

Jobindex stores the video interview and the personal information you have provided in the video. We also store the history of which video interviews you have started and completed.

Where is your information stored?

The video interview is stored in Jobindex’s systems and the following services: Amazon Web Services and Addpipe. When the video is recorded on the Jobindex website, it is sent to Addpipe and from there to Amazon Web Services. Addpipe does not store personal information and the video is deleted as soon as it is forwarded. Amazon Web Services stores the video until it is deleted by Jobindex. See more under ‘How We Delete’.

How to amend/delete your video interview

You can re-record your answers as many times as you like, and you can choose to import already recorded videos from your library. You can also save your videos along the way and come back later. You can constantly keep track your progress on the site.

Note that once you press ‘Submit Videos’ it will no longer be possible to change or delete your recorded videos.

If you want to delete your video interview after you submit the material, you will have to delete the entire application.

When you want to edit a presentation video, you can go to Your page. If you decide to delete your presentation video, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

How we delete

The video interviews you have made via our system are deleted 12 months after the end of the recruitment process. If it is a recruitment that is subject to Swedish law, we will save the video for two years according to the right of appeal in the Swedish Discrimination Act.

Your presentation video will not be deleted before you delete it or you delete your entire user profile.

Personality test and Talent test

If you have applied for a position, the company may ask Jobindex to invite you to take a personality type or talent test.

The personality type test provides insight into how you gather information and make decisions and how you interact with others.

The talent test provides an overview of your strongest work talents and the areas that energize you.

You are not required to take the test - it is voluntary - and you can opt out when you receive the invitation.

Jobindex recruitment consultants will give you verbal feedback on your test result over the phone or via an online meeting.

Your test result will be shared with the company

The test will be used in connection with your application for a job at a specific company and the result will be shared with that company. The invitation will state which company it is.

How we process your test result

Jobindex stores your test result and thus the information you have provided in the test. We also store a history of which tests you have started and completed.

Where is your information stored?

The test result is stored in Jobindex's systems. If you have taken a talent Test, the result will also be stored with the supplier of the test, Talents Unlimited.

How we delete

Personality type test

The result of the personality type test is saved on your application in Jobindex's online application system. The test result is deleted together with the application 12 months after the end of the recruitment process.

Talent test

The test result is stored by Jobindex for up to 6 weeks, after which it is marked for deletion for 1 month. It is then permanently deleted. Deletion includes both Jobindex's systems and the systems of the talent test provider, Talents Unlimited.

When the company receives your test result, the company becomes an independent data controller for the processing of your personal data and deletion will take place in accordance with the company's privacy policies.

Job Agent

When you create one or more Job Agents, we store the preferences you have selected. We also register which job adverts you click on via the Job Agent. We do this to send you relevant job opportunities and to improve our service.

How to edit or delete your Job Agents

You can edit, adjust, or delete your Job Agents at any time via Your page.

How we handle deletion

When you choose to delete a Job Agent, it will first be marked for deletion for 3 months. After this period, the Job Agent will be permanently deleted. This is to minimise the risk of unintended deletions.

If you do not click on any adverts in a Job Agent for 6 months, we consider it inactive, and it will be deleted. We do this to avoid sending unwanted emails to your inbox. Before a Job Agent expires, we will send you a reminder so you have the opportunity to extend it.

AI search assistant

The AI search assistant is a chatbot based on artificial intelligence that helps you search for jobs. The AI search assistant can be accessed from the front page or our search engine.

You decide whether the search assistant should use data from your profile.

You should not enter personal information such as your name or contact details. Please also note that it is not permitted to enter sensitive information such as criminal records or health information.

The AI model is provided by the company Anthropic, and we therefore forward the information to Anthropic.

Information from your profile

If you choose to use your profile in the search assistant, your city, current and previous job titles, current and previous education, and skills will be used.

How we process your data from the search assistant

Jobindex stores a copy of all chat messages for 90 days. We do this to ensure quality, and it is necessary in order to send information to the search results and Anthropic.

Where is your information stored?

Information entered into the search assistant is stored in Jobindex's systems and at Anthropic. Jobindex also stores statistical information about who has used the functionality.

How to edit/delete

Once the message has been sent to the search assistant, it cannot be edited or deleted manually.

How we delete

Jobindex deletes messages to and from the search assistant after 90 days.

Anthropic deletes the information after 30 days.

Surveys

Jobindex conducts regular surveys to gather knowledge about the labour market. If you participate in a survey by answering the questions, this is considered as consent for us to process your data. Jobindex is the data controller and under the section Your rights you can see what rights you have when we process information about you.

Who can see your answer?

Your answer will be treated confidentially and shared only with others in anonymous form. Only Jobindex's analysis department can see your personal data (e.g. email address).

Where is your information stored?

We process your personal data and responses through SurveyXact by Ramboll, which is the data processor.

How to delete your response

You can withdraw your consent and have your response deleted at any time. Write to us at dpo@jobindex.dk or call 72 45 90 56.

How we delete

Personal data that can identify individuals (e.g. email address) will be deleted immediately once the analysis is complete.

Newsletter

When you sign up for the newsletters, Jobindex saves your email address. If you have a user profile at Jobindex, the registration is linked to the data stored about you in the profile.

You can unsubscribe from the newsletter at any time by clicking "Unsubscribe" at the bottom of the email.

Jobindex uses data from the registration and the information about you in the user profile to target the content of the newsletter so that it is as relevant to you as possible.

When you receive the newsletters, we record whether you open the email and which articles you click. The purpose is to be able to deliver the newsletter and bring you news that is as relevant as possible, as well as to market Jobindex's surveys, events, etc.

Participation in events

When you register for an event or webinar, Jobindex collects information about your participation in the form of your contact information (e.g. email address, name and telephone number). We process this information with the primary interest of being able to register participants, administer the event and send out relevant material, evaluation forms, etc.

The contact information is stored in the registration system for five years plus the current year, after which it is deleted.

It may also happen that situational photos are taken during the event for use by Jobindex's own media, e.g. newsletters and social media. When participating in a webinar/hybrid meeting, the event is recorded, and if you choose to participate with a microphone/video, you must be aware that you will be included in the video.

When you respond to a pop-up with user feedback

Jobindex continuously conducts user surveys through the use of pop-up boxes. The purpose is to collect statistics to improve the user experience of our systems.

Where is your information stored?

We store your response together with data about your user profile. The purpose is to be able to identify if you have answered the pop-up box. The purpose is also to statistically measure the development of the user experience over time.

Who can see your response?

Your response will be treated confidentially and only Jobindex's development department can see your information in relation to the response.

Be contacted about your feedback

If you agree to be contacted about your response, we will contact you by email or phone regarding your response. The purpose is to be able to ask follow-up questions about your response.

How to delete your response

You can delete your response at any time. Write to us at support@jobindex.dk or call us on +45 38 32 33 33 55.

How we delete

Your answer is stored together with your user profile for 6 months. After that, any comments will be deleted, as well as the answer's association with your user profile.

Jobindex AI systems

Jobindex wants our systems to ensure that all jobseekers have equal access to apply for jobs and that our CV-match does not contain bias.

In 2020, Jobindex, together with the University of Copenhagen and Aalborg University in Copenhagen, was granted DKK 7 million from Innovation Fund Denmark for a research project called Jobmatch, which will match candidates and companies using artificial intelligence. The project was completed in early 2024 and is now in use.

The project will be continued in the form of a new 3-year project called Fair Match, which will be carried out in collaboration with the IT University of Copenhagen to help ensure that there is no unfair bias in the recommendations from Jobindex.

The systems will be used to provide suggestions to the human recruiters, so we will have better opportunities to investigate and avoid inherent bias. Even professional recruiters can have unconscious bias that they don't even realise they have.

Jobindex AI systems do not make automatic decisions about employee selection.

How is your information used?

In the work of developing and operating the AI systems, your information will be used in the form of your user profile, CV and job search history. We also use inferred information that is created from the information we have about you. For example, ethnicity is used to identify if there is bias in the work of the recruitment consultants.

The information will not be used to make automatic decisions, it is only used to guide, guide and measure bias.

If you choose to delete your user profile and associated data, the information used will be anonymised.

You can at any time gain insight into what information we have about you, including inferred information. To exercise your right of access, please contact us at dpo@jobindex.dk.

Jobindex PLUS

When you join Jobindex PLUS, we store your email address and name, and in some cases your civil registration number, if it is part of the agreement with the organisation that has signed you up. You and we can add more job-relevant information in the system, where you can also communicate with Jobindex career advisors.

The purpose of registration is so that we can offer you targeted assistance in your search for a job.

Generally, you will have access to Jobindex PLUS from the month you sign up and for the following three months.

Who can see my information?

We only share your personal data with the organisation you are signed up through if we can ensure unique identification of you through a civil registration number or similar.

How to delete your information

As described here in the section on deletion,you can delete most of your information by logging in to your page.

When we delete

We store all your personal data in relation to Jobindex PLUS from the end of your association with Jobindex PLUS for a subsequent period of 12 months. From the end of your association with Jobindex PLUS, we also store your name and email address to document your participation in Jobindex Plus for a period of five years in accordance with the bookkeeping and accounting regulations under commercial law.

General information about personal data

Which personal data does Jobindex process?

Jobindex only collects the data that is necessary for the service(s) you choose to use. We collect the following general personal data: your email address, name and—if you have provided them—your address, phone number, date of birth and gender.

In addition to this, we process login information for your user profile, information about which job ads you are shown, cookies, IP addresses etc.

Sensitive information and confidential information

You may not enter in or upload sensitive personal data such as information relating to your religion, race, political affiliation, union affiliation, sexual orientation or health information to Jobindex. We are not allowed to register information of this nature, and if it comes to our attention that such information has been put up on Jobindex, we will remove it.

If you have a secret address or telephone number, you must not enter in or upload this confidential information.

You should also not enter your civil registration number or upload documents containing your civil registration number.

Where is my data saved?

When Jobindex is the data controller for your personal data, your data will be saved in Jobindex’s systems, which are provided by Jobindex A/S, Carl Jacobsens Vej 29-31, 2500 Valby, Denmark. The servers are located in one of Itadel’s data centres in Denmark.

When another company is the independent data controller for your personal data, e.g. through the company’s use of the CV database or online applications, your personal data will be stored in accordance with the company’s personal data protection policy.

Disclosure of information

In certain special cases, Jobindex will disclose the personal data that we process on you. Your personal data may be disclosed to: (i) companies that use our services, including the CV database and online applications for recruitment, or (ii) suppliers that we work with in support of our company (e.g. providers of services, technical support, delivery services and financial institutions), or (iii) for the purpose of sales, projects or other transmissions of content on our website or (iv) if required by a court ruling or current legislation or for the purpose of research projects.

The disclosure of information will occur to the extent and to whom it is necessary in order to be able to provide the service(s) you request, as well as in connection with your use of our products or similar services which require that we use your data.

Your rights

You have a number of rights when we process your data. If you would like to exercise your rights, you must contact us at dpo@jobindex.dk.

• You have the right to see (access) the data that we process on you.

• You have the right to request corrections to be made to incorrect information about you.

• You have the right to have data on you deleted. If we are under legal requirements to store your data for a certain period of time, we will not be able to delete your data until this period has passed.

• In certain special cases, you may have the right to set a limit on and object to the processing of your personal data.

• In certain special cases, you may have the right to receive your personal data in a structured, commonly used and machine readable format and to have such personal data transmitted to another data controller.

If you have questions about your rights or how to exercise them, or if you have questions regarding this privacy policy, please contact Jobindex’s Data Protection Officer, Mette Egeberg, at dpo@jobindex.dk.

You have the right to file an appeal with the Danish Data Protection Agency if you are dissatisfied with how we process your personal data. You can find contact details for the Danish Data Protection Agency at www.datatilsynet.dk.

You can view and change your information at any time by logging in at jobindex.dk/din-side using your username and password, and then selecting the relevant menu items. If you are in need of assistance, you may contact Jobindex via support@jobindex.dk.

Deleting your data and deadlines for deletion

General information about data deletion

You can delete your data at any time by logging in and selecting the relevant function. We will process your personal data in our system as long as we have a specific, objective purpose for doing so, and your data will remain in our system until you delete it yourself or until it is deleted because the deadline for deletion has been reached.

If you would like us to delete all data that has been registered on you, we ask that you write to us at dpo@jobindex.dk.

Deadline for deleting your user profile

When you decide to delete your user profile, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Deadline for deleting your CV in the CV database

When you decide to delete your CV, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

If your CV has been offline for five years — in other words, if you have not updated your CV for five years — we will send you a notification so that you can reactivate or update your CV. If you do not respond to this notification, we will automatically delete your CV.

Deadline for deleting online applications

The documents you have uploaded to our system for your online applications such as CVs, applications, recommendations etc. will be deleted 12 months after the end of the recruitment process. For recruitment cases which fall under Swedish law, we will save the application documents for two years in accordance with the right of appeal under the Swedish Discrimination Act.

Your email address and name will remain registered in the system if it is necessary to contact you at a later date.

Deadline for deleting Jobindex QuickApply profiles

When you decide to delete your Jobindex QuickApply profile, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Deadline for deletion when following a company

When you decide to delete a Jobindex Job Agent, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Deadline for deleting Job Agent(s)

When you decide to delete a Jobindex Job Agent, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Statistics

Anonymous data is collected on your use of Jobindex services. This is done exclusively for statistical purposes and to improve our service. This anonymised data cannot be traced back to you.

Cookies

When you visit our website, we and third parties can set cookies on your terminal equipment. Our use of cookies may entail the processing of your personal data. Read more about this in our Cookie Policy.

Analyses

We use the questionnaire system SurveyXact for our analyses. If you participate in an analysis, you will share your email address with SurveyXact, i.e. it will be stored in the SurveyXact system. Your email address will not be used for any other purpose and your data will be treated with confidentiality and processed in accordance with the Act on Processing of Personal Data.

Data security

You can be fully confident that we protect your personal information. Our goal is to offer you, the user, a service that is safe and risk-free. We do our utmost to maintain a stringent and high level of data security.

We use different methods such as encryption (SSL), firewalls, software that detects illegal intrusion into the system, as well as manual security procedures that help protect the accuracy and security of your personal information and prevent unauthorised access or incorrect use by third parties.

Disclaimer

We reserve the right to remove your information in case of misuse or unauthorised and/or criminal use.

Ratings on Jobindex

When can you write a rating?

Ratings are reserved for employees with actual experience working with current companies. You can write a rating when you:

• Work or have worked full time or part time as a permanent employee, student worker or volunteer for a company, organisation, Internet service or similar entity
• Have concluded an employment contract with the company.

Below we use the term “employment experience” as a collective term for the two aforementioned situations. In addition, the following conditions apply:

• You must only write about your own employment experience, i.e. you must not write a rating on behalf of a family member, friend or other person
• You can only write one rating per company, but you can always delete your rating and create a new one that reflects your most recent experience with the company

What should you write about?

When you write a rating, it should reflect your own, personal employment experience. We encourage you to focus on relevant matters in relation to your overall employment experience. While constructive criticism is acceptable, belittling statements and personal attacks on people by name will be reported and may be removed.

Not all companies can be rated

Companies that do not advertise – nor previously have – on Jobindex cannot be rated. In addition, we allow companies to opt out of all ratings if they wish to do so. This means that companies cannot opt out of individual ratings but must opt out of the visibility of all.

There may be different reasons why a company deselects the visibility of its ratings, e.g. in case of economic change, resource issues or similar. However, we always recommend companies to have visible ratings and to use them as a tool in working with their employees and working environment.

When will Jobindex remove your rating?

We will remove your rating if we find your rating to be in violation of our terms or current legislation. Both companies and users can report ratings that they believe to be in violation of our terms or current legislation. If your rating is reported, it will be hidden while we review the report. If your rating violates our terms or legislation, it will be removed. If it does not violate our terms or legislation, your rating will be re-published.

We will review your rating if it is reported for one of the following reasons:

• The content of your rating is purely based on ethical, political and/or values-based views as opposed to an employment experience.

• Your rating contains injurious remarks or does not comply with current legislation or our terms.

• Your rating contains aggressive or coarse language, is gender-discriminatory or racist.

• The content of your rating is purely based on ethical, political and/or values-based views as opposed to an employment experience
• Your rating contains injurious remarks or does not comply with current legislation or our terms
• Your rating contains aggressive or coarse language or is gender-discriminatory or racist

If your rating reveals personal details about an individual, including the person’s name, address, phone number, email address, credit card information or other types of information that could be used to track, identify, contact or impersonate the person, we will remove your rating. If your rating is nothing but an attack on a person by name or contains information about an individual, we will also remove your rating.

You also acknowledge that we will remove your rating if references to other companies and websites, including links, are made.

As a rule, we will not remove ratings from our Company Profiles, but should your rating violate our terms or current legislation, we reserve the right to remove your rating. Provided below are a number of examples of cases in which we would remove your rating.

We will remove your rating if it contains:

• Injurious statements
• Coarse language
• Disclosure of information about individuals
• Disclosure of information that makes individuals identifiable
• Matters other than employment
• Statements regarding breaches of law
• Statements regarding discrimination
• Statements regarding unjustified termination
• Statements regarding unpaid wages
• Specific salaries

We also remove your rating if:

• You indicate that you have not worked in the company
• You have used the comment fields incorrectly by placing a negative comment in the field for positive comments
• You do not document your employment within a given deadline
• You have rated the same company twice or more
• The company you rate documents that certain statements are factually incorrect.

Other scenarios where we remove your rating:

• Your rating violates the rights of other people or companies, including their intellectual property rights
• Your rating resembles marketing or is intended as marketing
• You are a competitor of the company you evaluated

To avoid misunderstandings, we would like to emphasise that we will not remove your rating if:

• Your rating and the number of stars you gave do not appear to be consistent, e.g. if you only gave the company a single star, but you wrote a very positive rating for the company.
• The company believes that your rating is unfair – any dissatisfaction you may have is based purely on your own subjective experience and it is not our job to decide whether your dissatisfaction is warranted or not, and such issues should be resolved between the parties involved, i.e. you and the company
• The company you evaluated is acquired by a new owner

When will Jobindex ask you to document your employment and what do you need to submit?

If we, other users or the company suspect(s) that you were not employed by the company which you rated, we may ask you to send us more detailed information about your employment with the company within a certain deadline. This may, for example, be information about the employment period and the name of your department or immediate supervisor.

If the requested information is not submitted before the deadline, the rating will be removed.

Fabricated ratings

The purpose of our ratings is for you to be able to share your employment experience and thereby give an informative and accurate picture of your current or former workplace. Trust is crucial to us, which is why we will not accept fabricated ratings, i.e. ratings that do not describe an actual employment experience e.g. because the rating was made by or for the company.

Ratings that we deem false, fabricated or otherwise untrue will be reported and removed, and you may be immediately blocked from evaluating workplaces.

If you suspect that a rating was fabricated, we encourage you to bring it to our attention. We take all reports of suspected fabricated ratings very seriously and will investigate them. Since this is not an easy task, we ask that you provide as much evidence as possible to substantiate your assumption that the rating has been fabricated.

Coordinated ratings

If we consider your rating to be fully or partially coordinated with other users' ratings, we reserve the right to remove the coordinated ratings as they may give a wrong picture of the workplace.

If ratings are coordinated and not statistically independent, we cannot be sure that the ratings give a statistically accurate picture of the workplace. That is why we do not want coordinated ratings – whether it is employees or the company itself that coordinates them.

Ratings are assessed as coordinated if they have been made within a narrow time frame or have identical wording.

When will Jobindex block your user profile?

We may block you from being able to evaluate workplaces if you misuse our service, e.g. if you overuse the reporting function, publish fabricated ratings, post spam or marketing materials or violate our terms or current legislation.

What does being blocked from writing ratings entail?

Being blocked from evaluating workplaces means that we will either block you from being able to write and report ratings for a specific company or, in the event that you commit extensive violations, we will block you from being able to write and report ratings for any company. In both cases, you will still be able to use the other services on Jobindex.

Misusing the report function

You, other users and companies all have the ability to report ratings that you believe fail to comply with our terms or current legislation. You must not misuse the report function as we consider such misuse to be in violation of our terms. One example of misusing the function would be:

• Unfounded or incorrect reporting of many or all of the positive ratings for a company that you had a bad employment experience with

Questions or requests for additional information on ratings

If you have questions or would like to request additional information, you are welcome to contact our quality department by email at evaluering@jobindex.dk.

Contact and assistance

If you have questions about our services or are in need of assistance, you are welcome to contact us. Write to support@jobindex.dk or contact us by phone at +45 38 32 33 55.

You can view the previous version of these terms and conditions here