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Job ad: Manager, Customer Quality
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Manager, Customer Quality
Kolding, Denmark; Madrid, Ponferrada or Castellon, Spain; Ipojuca, Brazil; Lozienica, Poland; Bergama, Turkey or Cherbourg-Octeville, France
Lead the quality work assuring fewer concerns and cost-related issues as well as the best possible customer satisfaction. Act as a primary contact of customer-related aspects (issues, communication, quality contacts) on a global basis (ensure global customer quality approach).
Some of the roles and responsibilities
- Negotiate, understand, communicate and review customer quality requirements, plans and deliverables working with sales, global quality, R&D, Operations and Legal.
- Assume quality key activities for main customers.
- Keep track of customer issues (claims, QI, CAPA, Etc.)
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