Jobannonce: Customer Care Professionals

Farmdroid ApS Customer Care Professionals

Farmdroid ApS, Vejen

Are you passionate about people, and do you want to join our cheerful team on a mission to change the future of farming?

As a Customer Care Professional at FarmDroid you will play an essential role in providing our customers with good experiences and first-class service. Some of you hands-on tasks will be:

  • Customer service and support, technical support, and monitoring field robots by means of answering support phone and handling support tickets.
  • Communication and coordination amongst teams and departments and collaboration between FarmDroid, its distributors and end-customers.
  • Onboarding and training of distributors field technicians and creating spare parts and warranty orders.
  • Project Management and continuous improvement in daily processes and procedures.