Zealand Business College
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Job ad: Country Operations Manager – Denmark
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Country Operations Manager – Denmark
As Country Operations Manager Denmark, you will be responsible for overseeing the performance of an operations team while driving customer satisfaction and for increasing sales and profitability results in the assigned market by making strategic business decisions including operations, people, financials, equipment, customer experience, and facilities.
Responsibilities will include:
- Provide strategic and tactical guidance to develop operations units, standards and guidelines including service, product preparation, sales, customer relations, and Unit Manager development.
- Creates action plans to reach aggressive targets and close the gaps in key operations metrics including speed of customer service, product quality, friendliness, traffic, and sales.
- Responsibility for people development, ability to manage, coach, develop and motivate current managers.
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