Jobannonce: Technical Supporter

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RTX A/S Technical Supporter

RTX A/S, Nørresundby

Do you want to join RTX? We are looking for skilled people with strong technical know-how, who from day one can help ensure that we reach our goals, meet our project deadlines, and has a desire for professional challenges.

As technical supporter you work with and support our sales team, and service- and project managers in the handling of customer requests, issues and new features. Further you create and keep an overview of as well as follow-up on all ongoing support tickets, document our performance ensuring that we deliver world class service to our clients.

Your main tasks will be:

  • Supporting B2B Customers, Worldwide
  • Handling RMA cases
  • Creating technical documentation