Continia Software A/S
Jobannonce: Technical Supporter
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RTX A/S, Nørresundby
Do you want to join RTX? We are looking for skilled people with strong technical know-how, who from day one can help ensure that we reach our goals, meet our project deadlines, and has a desire for professional challenges.
As technical supporter you work with and support our sales team, and service- and project managers in the handling of customer requests, issues and new features. Further you create and keep an overview of as well as follow-up on all ongoing support tickets, document our performance ensuring that we deliver world class service to our clients.
Your main tasks will be:
- Supporting B2B Customers, Worldwide
- Handling RMA cases
- Creating technical documentation