Jobannonce: Customer Support Agent

Gem
BEC
Customer Support Agent

BEC, Roskilde

Ready to be professionally ambitious together with others? We are proud of what we do, and we share the ambition to create tech solutions that are vital for Denmark’s financial infrastructure. At BEC you will be part of a transformation of our organization and tech solutions.

You will be part of Customer Service team which resides in the IT service management area. The team is responsible for the daily support of customers and end users.

In the position as Customer Support Agent, you will work closely with operations and developers to ensure stable functionality across BEC systems. Your primary tasks and responsibilities will include:

  • Being available on the telephone and answering – often more than 60 – calls and mails on a daily basis.
  • Contribute on a team basis sharing knowledge.
BEC