Jobannonce: Technical Support Specialist with fluency in German
EPOS, Ballerup or Bissendorf
We are expanding our team and are looking for our next colleague. We are based in Global Support and assist all our customers with questions or problems of technical nature. As Technical Support Specialist your focus will be on quality issues, challenging support cases and customer satisfaction providing results which create customer loyalty.
Ideally, you have extensive technical know-how, experience in the telecommunication or IT business and feel comfortable employing these skills in a high-volume technical environment. You address client concerns in a professional and friendly manner and can navigate with internal and external stakeholders.