BornFiber
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Job ad: Customer Services Representative (CSR)
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Customer Services Representative (CSR)
We are looking to appoint a Customer Service Representative. This is a combined role providing support to the sales and project delivery teams, whilst managing the delivery and implementation of non-project managed orders direct to customers.
Key Responsibilities
- Providing support to the Sales Team and customer with submission of orders
- Identify, manage and change requests while working with Business Development Managers and Project Managers to update closed sales when required
- Effectively manage project delivery for non-project managed orders direct with customers. Co-ordinate delivery of multiple small or consumables projects including communication with customers, internal resources and internal departments
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