Jobannonce: Problem Manager
DSV, Hedehusene or Warsaw, Poland
In DSV we strive to have world-class operational stability and performance (RCA).
We are therefore strengthening our Problem Management department and are looking for a Problem Manager. Here you will be responsible for identifying and managing the resolution of IT problems and systemic issues e.g. (infrastructure, services, or processes).
You will be part of a dedicated team where you will work closely together with the Incident & Major Incident Management teams. Your work address will be either Hedehusene, Denmark or Warsaw, Poland.
As a Problem Manageryou will be working with all tier support teams and vendors for applications and infrastructure to identify root causes and agree and implement solutions for the problem.