Simple Homes A/S
Job ad: Customer Service Manager
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Customer Service Manager
Do you want to take the management responsibility for the Customer Service Team in one of Denmark’s biggest infrastructure projects? And can you ensure an efficient operational maintenance of a newly implemented railway system?
As a Customer Service Manager you will be responsible for managing the F-Bane West’s Maintenance activities together with the Customer Service team. The overall goal for the position is to ensure an efficient preventive and corrective maintenance of the newly implemented railway signalling system.
Additionally, the key responsibilities and tasks include:
- Work closely with customer, own team and internal partners to ensure high customer satisfaction and contract fulfillment
- Keep the maintenance budget on track
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