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Novo Nordisk A/S, Bagsværd
Do you want to be part of a team that handles customer complaints from around the world? Then we might just have the right job for you.
We now look for a colleague in the department responsible for investigating customer complaints on prefilled devices. You will be part of our dynamic prefilled device team consisting of 18 dedicated employees.
The affiliates have the direct contact to the customers. In the Prefilled Device team, the responsibilities include registering, processing and responding to customer complaints on Novo Nordisk products in our customer complaints IT system.
Hands-on product testing/examination and batch trending are integral parts of the complaint handling process as well as maintaining contacts within HQ, affiliates and production sites globally.