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Technical Customer Service Specialist
I tæt samarbejde med udlejningsafdelingen og vores eget værksted får du ansvaret for, at vores trailerflåde i Taastrup er udlejningsklar.
En typisk dag på kontoret består af indtjek af indkomne trailere, igangsættelse af reparationer på egne og eksterne værksteder. Kontrol af fakturakladder fra eksterne værksteder, oprettelse af jobs i vores system og viderefakturering af skader til kunder på afleveret materiel.
Tekniker til Support
Virksomheden har højsæson i vinterhalvåret, hvor arbejdsopgaverne hovedsageligt vil være support via telefon til kunder og forhandlere i både ind- og udland. Hertil kommer fejlsøgning, reklamations- og garantibehandling samt udrejse ved behov for ”service-on-site”.
I sommerhalvåret vil arbejdsopgaverne i større grad variere, lige fra service og support pr. telefon til udvikling af servicekoncepter, deltagelse i udviklingsarbejde/prototypetests, servicebesøg hos forhandlere i indland m.v.
Hos Epoke har man respekt for hinandens forskelligheder, og faglige uoverensstemmelser udfordrer ikke det sociale sammenhold.
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It is a good idea that you create a CV so that the company easily and immediately gets a good understanding of you and your profile.
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It is a good idea to update your CV so that the company can easily and immediately get a good understanding of you and your profile.
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