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Mercell Danmark A/S
Jira Service Management System Owner

Mercell Danmark A/S, Oslo, Odense, Stockholm or Copenhagen

Do you want to join a fast growing tech company and up for a new challenge?

We are looking for a Jira Service Management (JSM) System Owner to be responsible for the overall use and maintenance of JSM. We strive to have a system to support a “happy flow” internally, and seem effortless to our customers. Employee experience and Customer experience are our two key objectives in Customer Service.

JSM is the ticketing system we have chosen to handle all Customer Service requests in the Mercell Group. You will ensure that our ticketing system is implemented and used as intended in all relevant teams, and that the system supports our processes. You will also contribute to constant improvements on how we handle our support.

Mercell Danmark A/S
Skiftledare, Jensens Bøfhus i Jönköping
Kan du leda ett team av glada och energiska medarbetare och samtidigt se till att våra gäster får optimal service?
Jensens Bøfhus, Danmark, Norge, Sverige
Jensen's Bøfhus
Indrykket: 
Redovisningsekonom
Teknik för kreativt skapande är vår passion!
Scandinavian Photo AB, Danmark, Finland, Norge, Sverige
Scandinavian Photo AB
Indrykket: 
Drivna säljare till vår kundservice
Teknik för kreativt skapande är vår passion!
Scandinavian Photo AB, Danmark, Finland, Norge, Sverige
Scandinavian Photo AB
Indrykket: