Hospitality Assistant, Hesla Farm, Gol, Norway

• Warmly welcoming guests and providing a memorable check-in/check-out experience
• Offering personalized information about the farm, cultural heritage, and local activities
• Managing reservations, guest inquiries, emails, and calls in a professional and timely manner

• Presentation Preparing and maintaining guest rooms to high standards of cleanliness and comfort.
• Ensuring shared spaces (lounges, kitchens, restrooms) are clean, inviting, and well-stocked.
• Handling laundry and linen changes with care and attention to detail. Send laundry to be clean and make sure is back in good time.

• Assisting with breakfast service and simple traditional meal preparation, buying food, good communication with other employees for this needs
• Helping in the bar or café area, including serving beverages or light refreshments.
• Inventary and purchase of necessary products
• Ensuring dining areas are clean, well-presented, and reflect our hospitality values

• Identifying and reporting to Ligia and to the person in charge of maintenance any technical – mecanic or facility issues promptly and make sure that this it is resolved
• Assisting with light maintenance and daily upkeep of indoor and outdoor spaces
• Supporting sustainable routines such as recycling and energy-saving practices

• Helping organize cultural experiences, seasonal activities, or small events on the farm
• Creating a welcoming and relaxed environment that encourages guest interaction
• Supporting guests with special requests to enhance their stay

• Capturing daily life at the farm through photos and videos for social media
• Assisting with storytelling content that shares our heritage and values
• Contributing to online presence and guest communication when needed
• Answer emails, bookings

• Language: English, Norwegian or Scandinavian.
• Excellent Communication Skills: Ability to engage with guests and team members in a professional, friendly, and clear manner.
• Customer Service Excellence: Strong focus on delivering high-quality service to ensure a positive guest experience.
• Organizational and Planning Skills: Ability to manage multiple tasks and responsibilities, ensuring smooth daily operations.
• Problem-Solving Abilities: Proactive in identifying issues and finding practical solutions in a timely manner.
• Attention to Detail: Ensuring that all tasks, from hospitality to maintenance, are carried out to the highest standards.
• Team Collaboration: Ability to work effectively in a team, contributing to a positive and productive work environment.
• Adaptability and Flexibility: Comfortable with taking on a variety of tasks and adjusting to changing priorities as needed.
• Basic IT Skills: Familiarity with social media platforms, booking systems, and Microsoft general office software.
• Time Management: Efficiently prioritize tasks to meet deadlines and ensure smooth operations.
• Driving Skills: A valid driving license is required for transportation needs and farm-related activities.
• Knowledge of Sustainability Practices: Understanding or interest in environmental sustainability and conservation practices.
• Cultural Sensitivity and Global Awareness: Comfortable working with guests from different backgrounds and providing an inclusive experience.
• Experience in Hospitality: Previous experience in hotel or farm-based services will be an advantage.

• Permanent Contract – Long-Term Position
• We are offering a permanent 100% position with a 3-month trial period.
• Full-time salary: 20,000 – 25,000 NOK/month.
• Pluss On-site accommodation is guaranteed (valued at 8,500 NOK/month)

• Opportunity to live and work in a historic and environmentally conscious setting.
• Experience with global tourists from around the world and different lenguages.
• A growing company to contribute to preserving Norwegian heritagee and traditions.

Drivers license:
B Almindelig bil

Please note in your application that you found the job at Jobindex