Technical Support Specialist

At Agito Medical, we are looking for a Technical Support Specialist to join our Technical Operations team. You will become part of a collaborative and dynamic organisation with colleagues across Denmark, the UK and France. Our culture is built on professionalism, trust, accountability and a shared purpose of helping healthcare providers maximise the value of their imaging equipment while supporting a more sustainable healthcare industry.

This is a hands-on role where you will work with advanced diagnostic imaging systems, helping to ensure that equipment, parts and components meet the high-quality standards expected by our customers worldwide.

As Technical Support Specialist, your key responsibilities will be:

• Perform verification, staging and quality assurance activities on diagnostic imaging systems and equipment (CT, MR, X-Ray systems and minor equipment).
• Diagnose faults and technical issues, determine root causes and recommend or implement corrective actions.
• Responsible for timely calibration, inspection, repair and maintenance of tools for diagnostic medical systems.
• Replace components and assemblies on diagnostic imaging systems.
• Recover spare parts from diagnostic imaging systems and equipment.
• Ensure accurate identification, inventory registration and quality assessment of equipment and spare parts.
• Assess recovered components and determine the most appropriate processing route to maximize usability and operational value.
• Support refurbishment, testing and commissioning activities.
• Contribute to continuous improvement initiatives and support the development of standardized technical processes and documentation.
• Support ad hoc projects and operational activities as required.

Who You Are

We are looking for a self-motivated individual with a positive attitude, strong drive and a genuine desire to make a difference.

You are someone who takes ownership, enjoys solving problems and brings energy and enthusiasm to everything you do. You do not wait to be told what needs doing. You actively identify opportunities, take initiative and help move things forward.

To thrive in this role, you should have:

• Mechanical / Electrical background.
• Interdisciplinary knowledge on mechanical & electrical fields.
• Ability to read, understand and follow technical documentation.
• Computer literate, using office package and CRM/ERP programs.
• Good communication skills, verbal and written in English (Danish conversational skills would be an advantage).
• A strong sense of ownership and accountability.
• The ability to work independently and manage priorities effectively.
• A proactive approach to problem-solving.
• A willingness to support colleagues and contribute beyond your immediate responsibilities.
• Adaptability and resilience in a fast-moving environment.
• A commitment to continuous learning and personal development.

Travel Requirements

The role is primarily based at our technical facility in Nørresundby, Denmark. Occasional travel may be required to support customer European projects, technical inspections, supplier visits, training activities and other operational requirements.

Join the Agito Medical Team

If you're passionate about healthcare, sustainability, and making a difference - and if you thrive in a fast-moving, international setting - we’d love to hear from you.

Agito Medical is committed to diversity, equity, and inclusion in all aspects of its operations. We welcome applicants from all backgrounds who share our commitment to innovation, collaboration, and long-term thinking.

We are reviewing candidates on an ongoing basis, as we are looking to fill this role as soon as possible. Let’s shape the future of diagnostic imaging, together.

If you have any specific questions regarding this role, please contact, Nicki Christiansen, Technical Support Manager, on +45 28 11 99 40 or Nicki.Christiansen@agitomedical.com.

Otherwise please apply directly.

About Agito Medical:
At Agito Medical, we’re here to make a difference - together with our partners and customers.

Since our founding in Aalborg, Denmark in 2004, we’ve grown into a trusted provider of smart, flexible, and sustainable diagnostic imaging solutions, systems, parts, and clinical services. Today, our team of more than 60 skilled professionals operates across Denmark, the United Kingdom, and France - helping healthcare providers across the world reduce wait times, improve resource efficiency, and enhance patient outcomes.

Our approach combines deep industry knowledge with a practical, partnership-driven mindset. From pre-owned imaging systems to parts and mobile diagnostic units, we tailor every solution to help our customers navigate challenges, find the right fit, and make the most of their budgets.

With over 20 years of experience, we continue to redefine how healthcare providers access imaging equipment - without compromising on quality, reliability, or sustainability. In 2024, we entered a new phase of growth with the acquisition by Duke Street, further strengthening our mission to provide forward-thinking healthcare solutions globally.

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