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IT Support & Operations Specialist

Elos Medtech Pinol A/S
Gørløse

Shape the IT Experience in a Growing Global MedTech Company

Do you want to take ownership of a full IT setup and make a real difference - both locally and globally?

At Elos Medtech, IT is not just about keeping systems running. It is about enabling innovation, supporting critical operations, and ensuring a secure and efficient work environment.

We are looking for an IT Support & Operations Specialist to join our main site in Gørløse. In this role, you will be at the center of our IT operations—connecting users, local infrastructure, and Group IT to deliver a stable, secure, and modern IT environment.

IT at ELOS is on an exciting journey, evolving from a locally driven setup into a truly global organization. Our focus is on modernizing and aligning IT tools and processes, making it easier to collaborate and share solutions across countries and locations. This transformation opens new opportunities for smarter ways of working and greater impact — and you will play an important role in making it happen.

Kim Taarsted Nielsen. IT Manager at Elos Medtech

Why Join Elos Medtech?

  • Take ownership of IT operations at an important production site where your work truly matters
  • Be part of a global IT setup while staying closely connected to the people and processes you support
  • Help shape and improve how IT is delivered locally
  • Work closely with Group IT and contribute to global initiatives and projects
  • Step into a role with real responsibility, influence, and trust
  • Join a company where IT is valued as an important part of the business

We have the basics in place

  • Flexible working hours and the possibility to work hybrid when they fit the role
  • An annual bonus, 11% pension, and health insurance
  • A life cycle policy, company massage, and lunch scheme to support everyday wellbeing
  • An employee club, social events, and leadership programs that bring people together
  • Most importantly, a team of supportive and welcoming colleagues

What will you be working with?

1. User Support & Service Desk

  • Support colleagues across the site with their day-to-day IT needs
  • Handle incidents and service requests through Jira ServiceDesk in a helpful and structured way
  • Deliver reliable support with a strong focus on service and user experience

2. IT Infrastructure & Operations

  • Take care of the local IT infrastructure, including network, servers, storage, PCs, and mobile devices
  • Work hands-on with security, Active Directory, and Azure/Entra environments
  • Help keep our systems stable, secure, and well maintained with a strong Microsoft focus

3. Device Management

  • Manage the lifecycle of PCs and mobile devices so colleagues have the tools they need
  • Prepare and provide equipment for new employees to give them a great start
  • Drive smarter ways of working through automation with Intune and EasyInstall

4. Development & Improvement

  • Play an active role in modernizing our IT landscape
  • Help create more consistent and efficient ways of working across hardware, software, and processes
  • Bring global IT solutions to life in the local business
  • Improve daily operations through automation, for example patching and deployments
  • Maintain documentation in a regulated MedTech environment where quality and compliance matter

5. Collaboration & Context

  • Be part of an international IT environment with colleagues across locations
  • Contribute to global IT initiatives and projects that create real value
  • Act as an important link between local needs and global IT standards

What You Bring

  • Around 5 years of experience within IT operations and infrastructure
  • Solid experience working with Microsoft environments such as Active Directory and Azure/Entra
  • A good understanding of networks, servers, and IT security
  • Experience from a regulated environment is a plus

It is a plus if you have experience with:

  • Veeam Backup
  • Virtualization such as VMware or Hyper-V
  • Intune and EasyInstall
  • Jira ServiceDesk
  • Firewall solutions such as Check Point, Fortinet, or pfSense
  • ITIL principles
  • ISO 2700x controls

Languages

  • You communicate confidently in both Danish and English
  • German is a plus

Who You Are

  • You enjoy helping others and finding practical solutions
  • You are comfortable taking ownership and working independently
  • You bring structure and attention to detail to your work
  • You are curious and motivated to improve and automate
  • You thrive when working with others in a collaborative and dynamic environment

If you have any questions about the job, please contact IT Manager Kim Taarsted Nielsen at kim.nielsen@elosmedtech.com.

We would prefer that you focus on your CV and skip the Cover Letter.

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