Sales Administrator
Welcome to Azelis!
Azelis moves goods but more importantly; we move markets! Through the application of science, we act as catalysts for innovations that positively impact people, communities, and our planet for a more sustainable future. By creating innovative formulations, we enable our customers to win and our principals to grow.
As a global leader in the distribution of specialty ingredients, we partner with app. 2,200 suppliers and combine our deep industry expertise to bring our 63,000 customers’ products to life. Within Life Sciences and Industrial Chemicals, we’re breaking new ground in our technical laboratories and professional local headquarters by creating opportunities through innovation. Globally, we employ app. 4,200 talented individuals across 60+ countries – that’s 4,200 professionals, 4,200 problem solvers, and 4,200 go-getters.
Azelis Nordics is looking for a Sales Administrator in Herlev, Denmark to further support our disruption of the industry – if you’re up for the challenge, you’ve come to the right place!
The mission
Our new Sales Administrator will support the mission of processing customer sales orders and managing the process through delivery, ensuring customer satisfaction and loyalty through operational expertise.
This role interacts with both Commercial and Supply Operational Teams, working closely with Commercial Assistants and Supply Chain Administrators.
Main accountabilities of the role
Ensure correct and timely customer sales order processing:
- Process sales orders in the Azelis ERP; advise of any deviations (price issues, dates, regulatory ...), request order release to Credit Control and confirm orders and send order confirmations to Customers.
- Follow-up open orders and ensure proper daily update of backorder lines.
- Ensure orders’ downstream logistics continuity (warehouse picking, transport and export arrangement where applicable). Interact with Customers, handle their requests related to order follow-up.
- Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of auto-charges relevance such as duties.
- Propose logistics solutions in case of issues, in cooperation with logistics/commercial Team-members.
- Master ERP functionality related to own scope to work efficiently and to provide best service to Customers.
Ensure conformance & contribute to sustainability:
- Ensure compliance with QA and SHE requirements, procedures and working instructions to maintain high service standards and quality of Data Management.
- Process amendments and review non-conformances daily, together with the Commercial Assistants, Supply Chain Administrators, SHEQ Team, Logistics Team and Logistics Providers. Provide feedback to Stakeholders to allow closing of non-conformances in CRM.
Contribute to continuous process optimization and excellent teamwork:
- Provide regular feedback to BPOs and Key Users to enable operational excellence, efficiency and effectiveness.
- Develop expertise in processes and work instructions related to own scope and support development of best practices.
- Provide cover for the Sales Administration team as required.
The individual we’re looking for
We’re looking for a colleague who understands customer service – could be a more junior profile who’s eager to learn and appreciate providing a great experience for our customers. Additionally, we’re looking for:
Professional experience
- 1-2 years of experience in the handling of sales orders
- Experience with Customer Service and Exports
- Experience with IT tools & ERP systems; fast learner from an IT perspective
- Able to communicate in both Danish and English
Personal skills
- You recognise yourself in the Azelis company values: Innovative & Resourceful, Agile & Empowered, Collaborative & Respectful, Transparent & Results Oriented
- You’re a motivated and enthusiastic self-starter who also appreciates feedback and teamwork
- You have strong interpersonal and relationship building skills
- You’re comfortable working with technology and software such as Microsoft Office, CRM, and ERP
What we offer
In addition to an inspiring work environment, Azelis Nordics is proud to offer:
- Competitive compensation package
- Pension contribution in line with market
- Private healthcare plan
- Hybrid and flexible work opportunities empowering you to balance your professional and personal life Career opportunities within a truly global setting
Our promise to you
People are our key assets — that’s what we believe in. The Azelis culture embraces change as an invaluable opportunity to grow, learn and become ever better at what we do. And with a team that’s united in passion, vision, and values, we believe that we can work together to achieve everything we set our minds to.
Azelis is proud to be an equal opportunity employer as we recognize the power of diversity, inclusion and belonging. Our company values (Innovative & Resourceful, Agile & Empowered, Collaborative & Respectful, Transparent & Results Oriented) and commitment towards sustainability are our northern stars for everything we do – and in the way we value our employees.
How to apply
Apply directly via the link on this page by submitting a cover letter and CV. We look forward to receiving your application as soon as possible!
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