Technical Product Supporter

Din browser (Safari 1.0) er mere end 3 år gammel.

Vi anbefaler at du opgraderer til den nyeste version, da vi ellers ikke kan garantere at alt funktionalitet på Jobindex vil fungere korrekt.

The job ad has expired!

Go to the ad to see if the company is still willing to receive applications.

Technical Product Supporter

Struer

See travel time

As a product supporter, you will for instance guide B2B partners through a complete system installation and connect products with each other or assist service technicians in troubleshooting and repairing products. To do so, you use our extensive database, service manuals and newly established systems from which you will be able to monitor our customers’ products live. Furthermore, you will have a broad collection of Bang & Olufsen products right at hand, so you can recreate the reported issue.

Thus, as a true Bang & Olufsen ambassador, you:

Provide high-quality service to our German-speaking B2B partners by phone and e-mail
Document all incidents and look for solutions to similar issues in our database
Report new issues to our development department and assist in in-depth investigation and analysis