Job ad: Global Head of IT Service and Operations

Danish Refugee Council

Global Head of IT Service and Operations

Copenhagen

With the Danish Refugee Council (DRC) you can accelerate your IT and digital service management acumen and expertise working with the most valuable vision: A dignified life for all displaced.

Our IT Service and Operations area is looking for a manager who puts the mission first and can involve and include global perspectives.

Your main responsibilities will be to:

  • Drive consolidation of IT service management tools and processes including successful global roll-out of new IT Service Management tool.
  • Leveraging value of operational data through Power BI dashboards.
  • Define operational plans for improvement across global infrastructure including cloud, connectivity, and hardware solution.