IT Service Manager, SCA

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IT Service Manager, SCA

Copenhagen (DK), Stockholm (SE), Gothenburg (SE), or Oslo (NO)

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As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24 countries in Europe plus Latin America (Brazil). The purpose of this role is to lead the IT Service Management function within the Scandinavian service area.

The IT Service Manager ensures IT projects and services are delivered according to service levels, timelines, and quality targets.

The management of services may be dependent on managing a number of strategic vendors as well as global IT portfolio resources.