P K INVEST ApS
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Job ad: Customer Success Manager
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Customer Success Manager
We are looking for a Customer Success Manager to proactively drive adoption and ensure ongoing customer satisfaction and retention of a portfolio of assigned customers. Through close collaboration with our Account Executive, you will drive the customer's journey forward with strategic planning, best practices, adoption into our new products.
Primary responsibilities:
- Working and collaborating with customers within the Enterprise and SME segments to create value-driven output so the customer can realize their business goals through Trackunit.
- Oversee the customer lifecycle to proactively drive adoption and ensure ongoing customer satisfaction and retention of a portfolio of assigned customers
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