Bake My Day ApS
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Job ad: Customer Agent to Customer Center
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Customer Agent to Customer Center
Konica Minolta Business Solutions Denmark a/s, Ballerup, Denmark requires as soon as possible a Customer Agent to the Customer Center.
The Customer Agent in Customer Center is an internal sales function within the public and SME market. The employees in this function must support and assist customers with co-sales and support in relation to the existing agreements.
Core Tasks and Responsibilities
- Manage our existing SMB and Public customer, providing the best customer service possible
- Receive inbound calls from various communications channels and from smaller business to larger ones
- Support the customers placing orders and when possible, focus on up sale and guide to the new digital self-service platform
- Perform loyalty calls towards selected customers
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