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Job ad: Customer Success Manager
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Customer Success Manager
Odense
In the position as Customer Success Manager for ITRenew, you become responsible for nurturing the partnership with this data center customer based in Denmark. You will work shoulder-to-shoulder with the Data center site leads, ITRenews technicians and other stakeholders to provide the highest-performance services for the site teams.
Your focus will be on understanding the client’s needs and priorities, support planning for upcoming projects and initiatives, and work collaboratively to solve for unanticipated problems.
Furthermore you:
- Engage lead stakeholders in strategic dialogue about ways in which the client and ITRenew can improve site performance through ongoing and new initiatives.
- Monitor all ongoing services for quality, efficiency, and effectiveness.
- Communicate project and initiative status proactively.
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