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Head of Revenue Operations

In MapsPeople we need a new revenue operations leader to play a pivotal role in helping the company grow and retain clients.

We are an ambitious B2B SaaS company, and it is safe to say that our new Head of Revenue Operations will play a key role in improving our current set up - including our GTM engine through systems, data, insights, and technology.

With your engineering mindset you can architect efficient processes that improve productivity while simultaneously delivering the data needed to run and improve the business.

Customer Service Manager

Are you highly service-minded and experienced with system and process improvements?

Joining our amazing and experienced Customer Service team in this newly established role, you will have plenty of opportunity to influence your role. Reporting to our Global Operations Director you will work closely with the Customer Service team, being part of the daily tasks as well as managing the team.

Head of Marketing

You have the main responsibility for establishing systematic global marketing strategies and executing marketing initiatives in a highly international setting.

You will manage our small marketing team consisting of a full-time Visual Identity Lead and part-time marketing student assistants. Over time you will be responsible for growing the team.

We believe in finding the right people and giving them the power and flexibility to do what they are good at. We welcome good ideas and create an innovative and fun culture together

Director, Insights Navigator

You will maintain and update the journey maps, so they reflect newest insights available. You will be an advocate for the Outside-In perspective across the Demant, incl. Hearing Care, and maintain and expand the existing knowledge in the organization about the users and the customers.

One of the great things about working with our journey maps is the ability to visually narrate the entire customer experience, revealing insights, and guiding strategic decisions.

Senior Operations Advisor

Do you want to be part of a global team of humanitarian professionals who help DRC Senior Management Teams to excel operationally? We are looking for a Senior Operations Advisor to support COs and ROs globally.

As a crucial prerequisite, the SOA is expected to maintain a comprehensive operational understanding of designated countries. This responsibility is at the core of HQ-OPS’ and OSO's mission, enabling DRC to conduct evidence-based analysis of potential operational gaps, irregularities, inconsistencies, and draw from the extensive reservoir of lessons learned gathered through our expansive network of over 40 COs and ROs worldwide.