Fitbit Customer Support Specialist with Danish and English, Sofia, Bulgaria (00074864)
If you are excited about health and technology, join our Fitbit Team!
As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:
• Help our users with any issues they might have via tickets or calls
• Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
• Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
• Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
What we expect from you:
• Very good level of Danish language for daily communication with customers
• Good command of English (B1 or similar) for training and internal communication
• Basic understanding of iOS and Android OS use/features
• Demonstrating empathy
• Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
• Result-oriented with personal performance
• Friendly and outgoing personality
• Looking for a long-term employment
We offer:
• Relocation assistance for candidates based outside Bulgaria
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives
Does it sound like the perfect job for you?
APPLY NOW!
See the vacancy here and apply online:
https://jobs.telusdigital.com/en_US/careers/Pipelinedetails?pipelineId=30294&source=%5BTIB%5D+EURES&tags=eures.dk
Latest application date is 28.02.2026
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
https://www.telusdigital.com/
Please note in your application that you found the job at Jobindex