IT Support Student

Are you a student passionate about technology and eager to develop your skills in a real-world environment?

Your future workplace, HDI, is a global insurance company that offers niche insurance programs for businesses through a worldwide network of foreign branches, subsidiaries, and associates, as well as network partners. We are globally represented in more than 150 countries and are part of the Talanx group.

In Denmark, we are 109 employees who all go to work with great professionalism, commitment, and drive. We enjoy each other's company and value a professional workplace mixed with social events.

At HDI Denmark, we are looking for a student IT Supporter to join our IT team, currently pursuing studies in information technology, computer science, or a related field who are looking to gain valuable hands-on experience.

Exciting tasks await you

As an IT Supporter, you will be the first point of contact for our colleagues, ensuring their technology runs smoothly and efficiently.

Your main tasks will be:

• Provide first-line technical support to staff, assisting with hardware, software, and network-related issues.
• Troubleshoot and resolve common problems with computers, printers, and other devices.
• Assist in the setup and configuration of IT equipment for new users.
• Document and track support requests using the organization's help desk system.
• Follow established protocols to ensure timely and effective resolution of support tickets.
• Support IT team projects, including software updates, system maintenance, and inventory management.
• Deliver excellent service to our staff and communicate effectively with users of varying technical ability.

On average, we expect you to work 15-20 hours per week with flexibility to also focus on your studies.

What you bring

You are motivated by helping others and thrive when you can make a real difference for your colleagues. You bring a positive attitude to every challenge and enjoy solving problems—big or small.

Building good relationships comes naturally to you, and you communicate clearly with people of all backgrounds and technical abilities.

• Currently enrolled in an IT, Computer Science, or related program.
• Basic understanding of computer hardware, and common software applications in the Microsoft Suite.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to new technologies.

What we offer

At HDI, we have a great focus on learning and development to continuously grow our capabilities. We also value social activities and like to have fun together because we believe that this creates an even stronger team.

As a part of HDI Denmark, you will get:

• An inclusive and team-oriented culture part of an international network and work environment
• Flexibility in terms of work hours and location, allowing you to balance your job with your studies
• An ambitious learning environment with focus on developing skills for your future career
• A super cool workspace with room for collaboration, access to on-site gym, participation in fun team events and be part of our local student network

As part of HDI, we want to take good care of you. You will be enrolled in our Health and Dental insurance.

Have we caught your interest?

If so, then, do not hesitate to reach out to ICT Manager, Matias Lind Lerche at + 45 53 50 17 08 to learn more about the role and HDI or upload your resume already today by clicking the Apply button.

We can’t wait to connect with you!

Our office is located on Langebrogade, in the heart of Copenhagen.

We recognize the positive value of diversity, promote equality and challenge unfair discrimination. We aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.

Apply with QuickApply on Jobindex.