
IT Operations Lead (m/f/d)
We are seeking an experienced IT Operations Lead who will be responsible for ensuring our technology operations are secure, resilient, and optimised for business growth. This is a key leadership position within our international IT team, offering the opportunity to shape the future direction of our digital services and infrastructure.
Key Objectives:
- Safeguard data, networks, and systems through stringent cybersecurity management.
- Lead the evolution of our SaaS environment to support current and future business requirements.
- Drive innovation and efficiency in IT operations by aligning strategies to business goals.
- Ensure robust network and hosting infrastructures in collaboration with international partners.
Detailed Responsibilities:
Cybersecurity & Risk Management
- Develop, implement, and continuously improve IT security policies and frameworks.
- Oversee regular security assessments, vulnerability testing, and penetration tests.
- Establish incident response protocols and lead security incident investigations.
- Ensure compliance with relevant laws, regulations, and industry best practices (e.g., GDPR, ISO27001).
SaaS Solutions & IT Architecture
- Define and execute the IT strategy for SaaS application selection, integration, and management.
- Monitor service reliability, availability, scalability, and cost-effectiveness of SaaS products.
- Collaborate with business stakeholders to understand needs and translate them into technical requirements.
- Manage relationships with SaaS vendors and ensure proper licensing, updates, and support.
Network & Hosting Infrastructure
- Partner with external hosting providers and oversee the selection and management of hosting/cloud solutions.
- Ensure the seamless integration of cloud (IaaS/PaaS/SaaS), on-premises, and hybrid environments.
- Monitor network performance, troubleshoot issues, and implement best-practice security standards.
- Lead initiatives to enhance infrastructure resilience, disaster recovery, and business continuity.
Strategic Leadership & Team Management
- Develop and execute long-term IT roadmaps that support business transformation and innovation.
- Lead a diverse international IT team, providing coaching, mentorship, and performance feedback.
- Manage budgets, forecasts, and cost optimisation for IT operations.
- Represent IT in cross-departmental projects and communicate complex concepts to non-technical stakeholders.
Essential Qualifications & Experience:
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Extensive background in IT operations, with emphasis on:
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Cybersecurity strategy and implementation
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SaaS architecture and cloud integrations
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Oracle products and platforms
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Enterprise-level network design and performance management
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- Proven track record of collaborating with international teams and managed service providers.
- Deep understanding of network architectures, security frameworks, and business continuity planning.
- Experience with regulatory compliance and risk management in a technical context.
- Strong vendor negotiation, project management, and communication skills.
What We Offer:
- The chance to lead and influence international IT operations for a growing, forward-thinking company.
- Collaboration with talented professionals from diverse backgrounds.
- Cutting-edge technology landscape and continuous learning opportunities.
- Attractive compensation package, including benefits, training, and career development.