Head of Quality

As the Head of Quality, you will be responsible for setting and executing UMAGE’s quality vision across the entire value chain - from supplier management to final product delivery and subsequent related QC-responsibilities hereafter. This role requires a deep experience in manufacturing within furniture and preferably lighting, quality systems, and continuous improvement practices. This role involves overseeing quality control, quality assurance, and quality management within the organization. The job is carried out from the headquarters in Copenhagen but requires 7-8 weeks of travel annually.

Key Roles and Responsibilities

• QA and QC strategies:

Develop quality strategies aligned with UMAGE’s quality & sustainability policy.

Ensure quality assurance (QA) and quality control (QC) processes are in place and effective.

• Formulating and implementing quality policies and work-processes:

Setting guidelines and standards for materials, products, processes, and more.

• Overseeing quality control and manufacturing:

Ensuring that processes, materials, and finished products meet quality requirements.

• Managing inspections and testing:

Oversee inspections, audits and testing procedures.

• Monitoring and resolving quality issues:

Investigating and following up on quality issues at the production line.

Implement process improvement initiatives and use data to identify areas for improvement.

• Ensuring compliance and risk management

Adhering to relevant industry regulations and standards (e.g. FSC, B-Corp) and staying updated on industry changes.

Analyze customer complaints and feedback and drive improvement based on customers insights.

Identify and mitigate quality-related risks and lead root cause analysis and corrective action processes.

• Cooperation:

Cooperate with Chief Procurement Officer and QC Managers in Vietnam and China to comply with UMAGE’s quality, environmental and sustainability policies.

Essential Skills and Qualifications

• Furniture and lighting knowledge: Understanding of manufacturing processes, materials, and industry standards.
• Experience in quality control and assurance: Understanding quality systems, procedures, and techniques.
• Strong problem-solving and analytical skills: Ability to identify and resolve quality issues.
• Good communication and interpersonal skills: Ability to work with various stakeholders, understand different business cultures including suppliers and customers.
• Quality and compliances tools - experience with Qarma is an advantage.
• Langauge - good Danish and English skills are a must.

We offer

• The opportunity to join a growing and ambitious Danish design brand
• A close collaboration with experienced colleagues
• A high level of responsibility and room to influence your work
• A collaborative and creative company culture

Do you want to be a part of UMAGE?

With UMAGE, you will get a unique opportunity to make a difference and join a dynamic and creative team in an informal and international environment.

Please apply by the Apply-button as soon as possible. Note that we review incoming applications on an ongoing basis. For further information about the position, please contact our Chief Procurement Officer Malou Dalgaard, mld@umage.com or tel +45 31 39 30 78.

About UMAGE

Since 2019 UMAGE has successfully implemented and run a 4-day work week, what we call 4-3, 4 days of work and 3 days off to recharge your energy. We are proud to be one of the few in the world to offer such a win-win work-life balance environment.

At UMAGE, we combine aesthetics, simplicity, and functionality, and infuse it with thoughtful craftsmanship and environmental care. The result is exquisite designs with a sustainable edge. Our designs are flat packed in stylish boxes, to optimise global logistics and make our designs more accessible and affordable. In the process, we minimise the carbon footprint on our planet and maximise our ethical commitment to environmental responsibility.

Globally, we are 45 people employed at UMAGE. Our main office is in Copenhagen and our founders are Danish, but we also have offices in the US, China, Vietnam and Germany, so we all speak English every day and experience that special culture you get, when many different nationalities are assembled in a joint mission.

At UMAGE, we believe that our differences make us stronger and create a dynamic and innovative workplace. Therefore, we value and respect all backgrounds, perspectives, and experiences and encourage all qualified candidates to apply, regardless of gender, ethnicity, religion, sexual orientation, age, or disability. Together, we strive to create a work environment where everyone feels welcome and valued.

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