Business Process Consultant

About us

The Autorola Group is a global leader in online remarketing and automotive IT solutions, as well as business intelligence solutions for used vehicles and professional fleet management.

Through an extensive network of companies, manufacturers, banks, leasing companies, and fleet managers, Autorola offers dealers worldwide the opportunity to acquire and market vehicles through auctions at Autorola Marketplace. Our product portfolio is complemented by Autorola Solutions, which is our workflow management system, that enables the digital integration of individual customer processes throughout the entire vehicle lifecycle. Lastly, Indicata offers our artificial intelligence, which provides real-time indicators for developments in the used car market.

About the team

At Autorola Solutions, we are currently expanding and looking to add new members to our team as Business Process Consultants. As part of a diverse team of 8 skilled Business Process Consultants in DK and 2 in Germany, your primary focus will be on customer onboarding projects related to Autorola's flagship solution, "Fleet Monitor." This solution seamlessly integrates with customers' systems, supporting their workflow throughout the entire car lifecycle, from acquisition to disposal. Fleet owners, including banks, leasing companies, dealers, and OEMs, rely on this solution to efficiently process and manage their car volumes.

Your responsibilities

If you have a passion for transforming technical digital solutions into value-adding activities for customers and thrive in a dynamic international environment, this opportunity may be perfect for you. In this role, you will be involved in both pre-sales assistance and project management, ensuring the successful implementation and configuration of customer solutions in collaboration with various stakeholders.

Your key responsibilities will include:

• Acting as the project lead, ensuring the continuous alignment of goals, scopes, processes, timelines, and budgets with various internal and external stakeholders, following Autorola's established project model.
• Assisting the Sales team and Key Account Managers in identifying the right solution for each customer based on their specific needs and expectations, aligning them with the technical capabilities of "Fleet Monitor" (both standard and customized features).
• Participating in meetings with customers and colleagues from around the world.
• Configuring and integrating the system to meet the customer's requirements.
• Implementing and providing training to customers on Autorola solutions.
• Developing user guides for new functionalities as needed.
• Providing general customer support and assistance on third level basis.

You will be part of a well-established international organization experiencing significant growth, particularly in the German, Australian, French, Spanish, and UAE markets. Collaboration with colleagues from different subsidiaries worldwide will be essential to deliver the best possible solutions and support to customers. With flexibility to work from anywhere, the team values a healthy work-life balance and offers mutual flexible working hours. Up to maximum 20 travelling days per year should be expected.

Your qualifications

To excel in this role as a Business Process Consultant, you should possess the following qualifications:

• Experience in project management, particularly in system implementation, business management, software specifications, and configuration.
• Experience working with Workflow Management Systems is an advantage.
• The ability to translate customer demands into digital solutions that add value.
• A customer-oriented approach with exceptional communication and stakeholder management skills across all levels.
• Experience working in a cross-cultural environment and comfortably navigating different time zones, cultures and languages.
• A well-rounded skill set, bridging the gap between business and IT and having a comprehensive understanding of both sides.
• Proficiency in spoken and written English at a high professional level.
• Proficiency in spoken and written German at a professional level is advantageous.

Your personality is crucial in this role. You should bring a positive attitude, a strong drive, and the ability to build valuable relationships across cultures and positions. You are motivated by being a collaborative team player, both in terms of knowledge sharing and team success. Additionally, you have a flexible, open, and self-motivated mindset and consistently strive to create value for customers. Furthermore, you actively contribute to optimizing best practices at all times.

About Autorola Solutions and what we offer

Autorola Solutions is a business unit within Autorola Group Holding A/S, a global company with over 850 employees and 19 subsidiaries across Europe, Latin America, and Asia-Pacific. Specializing in online car auctions and customized solutions for fleet owners, Autorola Solutions utilizes "Fleet Monitor," a workflow-monitoring tool developed by Autorola, to address the specific needs of OEMs, banks, dealers, and leasing segments throughout the entire car lifecycle.

You will get the opportunity to work for a fast-growing company that works with some of the strongest brands in the world within the automotive industry. We are an established company with a strong entrepreneurial spirit. Our environment is characterized by an informal and easygoing communicative culture. Our headquarters are located right by the railway station at Skibhusvej 52 A 5000 Odense C.

You will be included in the pension scheme and health insurance, as well as get the chance to participate in the company’s social events. We offer a good lunch arrangement, a fitness room, and we like to end the week in our Friday bar.

Want to join the team?

We are looking to fill the position as soon as possible, so if you see yourself thriving in taking on above-mentioned tasks, then we will be looking forward to receiving your application.

Remember that the above description of the position is the ideal requirements for a candidate, however we strongly believe in inclusion and diversity, for which reason we encourage you to apply even if you do not meet all requirements.

We will be reviewing applications and CVs on an ongoing basis and reserve the right to remove the advertisement when we find the right candidate.

If you have any questions about the position, feel free to reach out to Christian Gless, Tech Talent Acquisition Partner, by phone at +45 3162 4481.