Medical Administration Manager - Travel Care

Viking Assistance Group is a leading roadside and travel assistance company in the Nordics. Our new business area, Viking Travel Care provides travel- and medical assistance 24/7 365 days a year for travellers and employees stationed abroad, anywhere in the world.

We are now expanding and will establish our own medical team for medical assistance services. We are looking for a person to take responsibility for the management of our medical resources.

• Be a part of Viking, a company who have proudly assisted people for more than 75 years, and that is owned by the largest insurance company in the Nordics
• Get a central role in our fast-growing, new business area Travel Care
• Join our Nordic working culture with international atmosphere, in a modern office under the Spanish sun
• Competitive salary and benefits, and a relocation package - if you are moving to Spain

Responsibilities

• Administrative responsibility of the medical team in Viking Travel Care, including recruitment, contract management, shift planning, and day-to-day contact point for contact doctors and other medical personnel
• Support and give feedback to the medical team, in collaboration with our Senior Medical Advisor
• Follow up on KPIs and SLA’s for the medical team and medical processes, and suggest changes and improvements
• Other tasks requested by Director of Travel Care or Viking Group Management

Qualifications

• More than 5 years’ experience in leadership, managing staff and managing budgets
• Bachelor’s degree in healthcare administration, business administration, or a related field
• Fluent in English
• Experienced user of digital tools and IT systems
• Excellent communication skills, collaborative, empathic and service minded
• Proactive, independent, and structured, with high quality focus

Desired skills:

• Experience from medical assistance, healthcare administration or a related field
• Familiarity with healthcare services and relevant regulation is an advantage, but not a must
• Additional languages, particularly a Nordic language or Spanish, are a plus.

Workplace

In our offices in Torrevieja or Fuengirola in Spain.

(Alternatively, employment in one of the Nordic countries; Norway, Sweden, Denmark or Finland can be discussed.)

Employment type

Fulltime position.

The position reports to Director of Travel Care.

Start date

To be agreed.

Contact person:

Director of Travel Care, Gry Monica Hellevik, telephone number: +47 917 88 710 or email: gry.hellevik@vikingassistance.com

Deadline: 4. maj 2025