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Job ad: Customer Care Training Specialist
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Customer Care Training Specialist
Roskilde
Are you an inspiring educator? Are you a great motivator? Do you have experience in training of sales or customer care teams and individuals?
To contribute towards the overall mission, you will have the main responsibility to support the strategic roadmap and operating model through well executed training and the development of a customer centric culture within customer care to support the Omni channel strategy.
Additional responsibilities are:
- Adapt Lyreco Group training to local language and requirements
- Support our leaders in assessing skill levels and training needs of advisors and performing of necessary training to teams and individuals
- Identify training needs, current and future
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