Job ad: Customer Support Specialist

Customer Support Specialist

Would you like to be part of creating a world-class customer experience, for a growing international client-base?

Underneath its shiny, simple surface, the iPaper system is vastly more complex than what the end-user sees. An administrative interface with a large amount of functions, settings, enrichment- and lead generation tools lie beneath.

Our customers mostly handle everything on their own, but occasionally they require our assistance.

Your primary job is to assist, advise and delight them via phone, email and chat – in an ever polite, patient and happy tone.

WHO ARE YOU?
Internet savvy, web afficionado, problem solving, information seeking, courteous.

It is less important that you have a relevant education, and more important that you have an insatiable desire to deliver world class customer service – every time!