Service Delivery Manager, Outsourced IT-Services (Nordic & Baltic)

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Service Delivery Manager, Outsourced IT-Services (Nordic & Baltic)

Copenhagen

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With Saint-Gobain, you will join a major global company with the purpose of “making the world a better home”, while being the “World leader in light and sustainable construction”.

You will join the Business Relationship Management (BRM) department, who acts as a liaison between Business IT and our own shared IT service organization.

As responsible for the outsourced datacenter service delivery, you will be key in ensuring that our more than 600 servers in the datacenter is well managed, when it comes to business needs, uptime, capacity, change management, reporting, backup and complaints handling.