Job ad: Customer Service Representatives - for morning and night shift

Customer Service Representatives - for morning and night shift

The Global Exchange Group is a Spanish multinational company specialized in foreign currency exchange services for tourists at International Airports. We operate in 21 countries and 5 continents, and have a branch network with over 240 branches.

The overall goal of the position is to provide an excellent service to all our customers and sell our top-market products, adhering to the internal procedures and the legal regulations. These are some of the key responsibilities of the position:

• Identify customer's needs and properly represent the company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions.
• Carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care.