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Customer Service Representative (Maternity Cover)
As a Customer Service Representative, you will be responsible for delivering excellent Customer Service for our Danish market in Royal Canin, which contains a variety of customers from cat and dog breeders to Pet Special Retail, veterinarian hospitals and vet clinics. You will also interact internally with Sales, Marketing, Planning, Finance and Consumer Care teams.
Essential duties and responsibilities
- You will together with your team be responsible for the Customer Service in the Danish market. Act as a back-up for the Swedish market during sick leave, holidays etc.
- Order management in Navision through EDI, CRM, web shop and mail
- Credit and claims handling
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