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Main Responsibilities:

  • Communicate effectively with suppliers and travel agents across Asia, addressing all types of agent inquiries with a problem-solving mindset and professional approach.
  • Manage all pre- and post-booking inquiries from customers and travel agents, ensuring timely and accurate responses.
  • Prepare customized tour quotations based on specific client needs and requirements.
  • Handle contract management with both suppliers and customers, negotiating terms that align with the company's profitability goals.
  • Respond promptly and efficiently to crisis or emergency situations related to group travel arrangements.
  • Maintain and nurture relationships within an existing portfolio of customers, ensuring continued satisfaction and loyalty.
  • Ensure accurate and efficient use of company tools, systems, and business processes in day-to-day operations.

Profile Required:

  • 1–2 years of prior experience in tour operations within the Scandinavian region is highly preferred.
  • Fluency in English is required; proficiency in Korean and/or Chinese is a strong advantage
  • Advanced Excel skills with fast and accurate keyboard proficiency
  • Strong time management and attention to detail, with the ability to process orders promptly and accurately

What we offer:

A dynamic, multicultural, and forward-thinking work environment where proactivity, adaptability, and dedication are highly valued and encouraged. You'll be part of an innovative team that thrives on collaboration and continuous improvement, with opportunities to grow both personally and professionally.

Please note in your application that you found the job at Jobindex