Responsibilities:

• Responsible for IT desktop devices operation and maintenance
  • Installation, configuration, and upgrade of IT equipment such as laptops, desktops, and printers;
  • Troubleshoot and repair of laptops, desktops, printers, and other equipment;
  • Maintain storage and inventory of laptops, desktops and other IT equipment
• Basic software operation and maintenance
  • Installation, configuration, and upgrade of operating systems, office software, anti-virus software, and other commonly used software
• Data backup and recovery
  • Perform data backup and recovery for laptops and desktops
  • Perform data backup and recovery of critical systems
• Daily inspection
  • Daily inspection of infrastructure and equipment in the computer room
  • Daily inspection and maintenance of conference room equipment, installation
• Conferencing support
  • Debug video conferencing and remote conferencing equipment
  • Provide on-site support for important meetings
• O&M of network devices
  • Install and commission network equipment
  • Perform network troubleshooting and handling
  • Ensure network performance during critical periods
• Exercise good judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Available for after office hours on site work (generally up to 9pm in the weekday and work hours in weekend and public holiday).
• Available for 7x24 hours routine support.

Professional Skills and Experience:

• Diploma or certificates in technical discipline such as Engineering, IT or Science or with experience relevant to the Job Description. Graduates of related discipline may also apply.
• 1 - 3 years of relevant experience in Pharmaceutical industry.
• Preferably with familiarity to the best practice / standards / regulations in the pharmaceutical industry.
• Preferably with good technical knowledge of at least one (1) software solution (PLC / PCS / DCS / SCADA / MES / ERP)
• Preferably with good knowledge of at least one (1) industrially used programming language (SQL / Visual Basic / C++ / C# / Javascript / XSLT / XML)
• MUST have fluent English and Chinese communication skill

Offering:

• Consulting roles for international healthcare clients in strategically relevant projects.
• Work in a professional consultancy environment within a highly motivated team.
• Opportunity to take on responsibility and to help shape our organization.
• Excellent career development and growth opportunities in a growing premier consulting organization.
• Structured training program and peer mentoring system to support competence and personal growth.