Terms and Conditions for companies

General terms and conditions


Profile ads will be posted online on the same business day if the Ad Department has received the advertisement before 14h00. For other products, see the description in the product information.


Complaints must be made no later than one week after the ad’s first display date.

Invoicing complaints must be made immediately after having received the invoice.

Any errors or shortcomings of the ad, which are not due to the error of the advertiser or their advertising agency, will, as per Jobindex’s discretion, be repaid by the additional exposure of the ad. Only in exceptional cases will a portion of the invoiced amount be refunded. A refund can never exceed the amount invoiced for the advertisement.

Job Advertising:

Only advertisements offering vacancies are listed in Jobindex. All ads must comply with the laws and regulations applicable to job vacancies. Jobindex reserves the right to refuse the inclusion of ads that are contrary to applicable laws and regulations, or to the interests of the user or Jobindex. Jobindex assumes no liability for displaying ads that are in violation of the law. Ads for positions that require capital injections or are 100% commissioned, are only included in the job category for franchise positions.

The advertising period:

The advertisement will be online until the application deadline - but, however, only for a maximum of four weeks from the date the ad is posted online. Further information about the products can be found under the product descriptions, which can be found here.

Quotations and prices:

Collaboration agreements and quotations for volume purchases are done against the backdrop of the going Jobindex price list. All promotions are excluding VAT and are only valid upon written acceptance within 14 days of the date of the quotation. Quotations that are not accepted by the latest 14 days after dispatch will expire, unless otherwise agreed in writing.

Collaboration agreements expire by the latest 12 months after the agreement date of and unused products, as a rule, are not refundable. Framework agreements, based on estimated usage of job ads looking12 months ahead, can be concluded in special cases. At the end of the period, unused job ads may be invoiced in arrears, up to the estimated amount. Products purchased for 12 months at a time cannot be interrupted during the period, and any possible discontinuation of using the products does not constitute a refund or a proportionate repayment. Jobindex reserves the right, however, in special cases to terminate collaboration agreements or ads before the time by paying back a proportion of the amount.

Payment terms:

The normal credit period for job ads and annual agreements is net cash, 30 days from the date of invoice. By exceeding the due date Jobindex reserves the right to charge a reminder fee and calculate an interest rate of 1.5 % per month.

Jobindex's rights:

Jobindex reserves the right to change a commissioned advert design or a job advertisement should technical considerations requires it or the job advertisement does not comply with the applicable laws and regulations.

Job advertisement archive:

Jobindex saves a copy of all published ads in a job advertisement archive. This also applies to the ads that are made available via a link to the job advertisement on your/your company's website.

Jobindex's ownership and the Customer's right of use:

Jobindex has the complete copyright, marketable title and all other rights to its products, including the right to personal data and other data that is collected and stored in connection with the product. Jobindex thus owns and is the data controller for the personal data processed in connection with the products.

You/your company have/has the right to use Jobindex's products to the extent and as per the terms agreed between the Parties, including the right to access the relevant personal information. You will act as an independent data controller of the personal information collected by Jobindex of you/your company.

Upon disclosure to you, Jobindex keeps and processes the disclosed data and personal data relating to the products. Jobindex thus retains the ownership of data relating to the products and remains an independent data controller for personal information which Jobindex processes in related to the products.

Searching in the CV database:

When you have a Profile Ad on jobindex.dk, you can contact and hire candidates through Jobindex's CV database for the tasks advertised in the Profile Ad. For tasks that are not advertised as a Profile Ad, the price is DKK 2,995 excl. VAT per appointment of a person found through the CV database.

Temporary employment agencies and recruitment companies can contact and recruit candidates through Jobindex's the CV database for DKK 100 excl. VAT per contact and DKK 2,995 excl. VAT per appointment.

For jobs that are 100% commissioned or require capital injections, the price is also DKK 100 excl. VAT per contact plus DKK 2,995 excl. VAT for each person where the contact leads to a business-based relationship.

The above prices apply if the company has not signed a subscription agreement with Jobindex regarding the use of the CV database.

You are agreeable to the fact that Jobindex registers which candidates you contact through the CV database and that Jobindex has access to read all emails sent via the CV database. You also undertake to contact Jobindex if you find a person in the CV database that you end up appointing.

All correspondence to persons in the CV database must be based on real and concrete job opportunities. Requests for registration of CV's in other CV databases are not accepted.

If you conduct searches in and requests from the CV database: Requests cannot be revoked and Jobindex can not be held liable for incorrect entries and for requests made by yourself. Jobindex does not warranty the correctness of the candidate's data, and Jobindex cannot be held liable for the fact that the inquiry does not result in a recruitment.

Jobindex's CV database contains personal information and other data that must be treated as strictly confidential. Even though the CV's in the CV database are anonymous, it may still happen one is able to recognise a person. It might occur that, for example, one comes to know that a colleague or subordinate is looking for another job. You commit to, under no circumstances, use or misuse such information in a manner which can be to the detriment of the person concerned.

Do-it-yourself ads:

It costs DKK 995 excl. VAT to place a do-it-yourself ad with Jobindex.

For private individuals, charitable organisations approved in accordance with the Assessment Act, § 8A and the Assessment Act, § 12, para. 3, as well as for recreational jobs for young people under the age of 18 and integration positions (IGU positions) it is free to advertise.

The job ad comes without a logo, with a link going straight to the complete job advertisement and will be placed after all Profile Ads.

Do-it-yourself ads are displayed on Jobindex for three weeks and are thereafter automatically deleted.

Robot scanning agreement:

For regular businesses, it is free to get the company's job page scanned by Jobindex.

Temporary employment and recruitment agencies with their own job website may purchase a robot scanning agreement with Jobindex.

The job ad comes without a logo, with a link going straight to the complete job advertisement and will be placed after all Profile Ads.

Robot ads are displayed on Jobindex for three weeks and are thereafter automatically deleted.

A robot scan agreement is fully automated, and Jobindex does not warrant technical errors. The service shall be provided only to a limited extent.

Jobindex QuickApply:

Jobindex QuickApply is a free online application system that can be used when you have a Profile Ad or a Profile Ad with a CV match, which is located on a subpage at jobindex.dk.

Jobindex QuickApply is activated when the Profile Ad is posted online. Access to the system expires 90 days after the application deadline.

The application system contains personal information that is to be treated as strictly confidential. You commit to comply with applicable laws and regulations on data protection and conditions of employment relationships, including the Act regarding the Prohibition of Discrimination Act.

Any obligation to register or obtain approval from public authorities for the purpose of collecting and monitoring personal data must be met at your/your company’s expense.

Jobindex reserves the right to contact the applicants which you/your company does not appoint, with job offers from other companies.

Ratings of your company as a workplace

Jobindex allows users that have a profile on jobindex.dk to rate their current and former workplaces by giving them 1 to 5 stars, and they also have the option of elaborating on matters relevant to their employment. Ratings will automatically appear on your Company Profile.

Get notified when your company is rated

You can have an email sent straight to your inbox when you receive a new review on your Company Profile. By monitoring your reviews, you can gain valuable insight into how your company is perceived as a workplace, which is something you can work with further.

If you would like to register, log in and go to Your customer page, click on “Edit user profile”, next click on “Update personal data” on the left-hand side of the page, then check the box next to “Receive emails regarding company ratings” and save.

Commenting on ratings

If you have company login credentials on jobindex.dk that are linked to your company, you will have the ability to comment on ratings on behalf of your company —whether it be to clarify matters on behalf of the company or simply to comment on the rating.

If you or someone else from your company does not yet have access to the comment function, you can get in touch with your contact at Jobindex and get set up.

We encourage everyone to communicate and keep good form; comments that violate our terms or applicable laws will be edited or removed.

Removal of ratings

If your company is rated and you doubt the credibility of the rating, you can bring this to our attention by reporting the review. Click the “Report” button.

In such cases, we will ask the user to submit additional information about their employment arrangement within a given deadline. Such information might be, for example, the term of their employment and the name of their department or immediate supervisor. If you do not submit the information within the deadline, the rating will be removed.

It is up to Jobindex to determine whether the submitted documentation validates the employment arrangement. Such documentation will not be disclosed to you or the company so as not to compromise the user's anonymity and for the sake of handling the personal data that is in our possession with care.

If the user decides to remove their rating, or if Jobindex decides to do so due to violation of our terms, for example, any of your comments will automatically be removed as well.

As CEO, major shareholder or founder of a company you are expected to take responsibility for decisions made according to the company brand. Therefore, ratings will not be removed if it refers to the CEO, main shareholder or founder of the company. This applies only to the revelation of name or job title, but not other personal information.

Weighting of ratings

Jobindex Ratings consist of new ratings that come from the new rating function, as well as older ratings completed by Jobindex and its partners, e.g. the Job Satisfaction Test. These ratings will be given weight in consideration of the type and age of the rating, which is why older ratings, for example, will be afforded less weight in their overall rating score.

Read more about data sources and weighting here.

Fake ratings

We consider fake ratings to be in violation of our terms. Ratings that we find to be falsified, fake or similar in nature will be reported or removed, and may lead us to immediately block the user from writing ratings for workplaces in the future.

If you suspect that a rating is fake, we encourage you to bring it to our attention. We take all reports of ratings that are presumed fake very seriously and will investigate them. As this is not an easy task, we ask that you submit as much evidence as possible to support your belief that the rating is fake.

Opting out of Jobindex Ratings

If you do not wish for your company’s ratings to be visible, you can ask us to hide the ratings on your Company Profile at any time. It is not, however, possible to hide individual ratings.

If you no longer wish for your ratings to be visible, please contact evaluering@jobindex.dk or call us at +45 38 32 33 55.

Telephonic support:

Telephonic support is available between 08h00 - 22h00, every day of the week. The office is open from Monday - Friday: 08h00 - 17h00. After 17h00 and on weekends and public holidays, telephonic support is provided on the special evening number: +45 3832 3388.

You can view the previous version of these terms and conditions here

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