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Why you should respond to ratings
84% believe that receiving a response has a positive impact
What does it mean to our users when a company responds to its ratings?
Source: 1,381 responses in Jobindex’s survey panel, July 2018.
7 out of 10 appreciate an honest tone
What matters most to you when a company responds to its reviews? Multiple choice.
Source: 1,381 responses in Jobindex’s survey panel, July 2018.
