We are seeking a highly adaptable and service-oriented Facilities Coordinator to join our team. This role serves as a vital internal hub for inquiries, providing critical support across various administrative functions to ensure the smooth and efficient operation of our department. The ideal candidate will possess excellent communication and organizational skills, a proactive and helpful attitude, a strong service mindset, and a thorough understanding of contracts and SLA’s. This role requires a high degree of flexibility and the ability to quickly learn and adapt to new tasks and responsibilities.
Key Responsibilities:
- Serve as the primary point of contact for internal inquiries, providing prompt and accurate information to team members and stakeholders to enhance operational efficiency.
- Proactively identify and address common questions or issues, creating FAQs or informational resources to streamline responses.
- Support the creation and maintenance of reports and presentations for management and other stakeholders, ensuring that all information is clear, concise, and readily available.
- Manage SharePoint document management, ensuring that files are organized, accessible, and up-to-date for all team members.
- Maintain updated contact lists and directories, ensuring that everyone has access to the information they need.
- Act as a liaison with the ground team, facilitating effective communication and providing timely support for various inquiries.
- Build and maintain positive relationships with key suppliers, ensuring they have the necessary information and resources to perform their services effectively, while also being responsive to their needs.
- Assist the Planner with work order tracking, data analysis, and other tasks as needed, collaborating as a team member.
- Prepare meeting agendas, take minutes, and archive meeting documentation as appropriate.
- Understand and apply the provisions of agreed SLA’s to daily tasks, supporting the team in ensuring adherence.
Shared Responsibilities (for all team members):
- Actively participate in internal communications and digital document management.
- Demonstrate a strong service mindset and commitment to providing excellent support to both internal and external stakeholders.
- Work collaboratively with team members to achieve contract goals.
Core Competencies:
- Service Orientation: A strong commitment to providing excellent customer service, both internally and externally. Ability to anticipate needs and respond proactively.
- Adaptability: Ability to adapt to changing priorities and handle a variety of tasks with ease.
- Communication: Strong written and verbal communication skills, with the ability to interact professionally with all levels of the organization.
- Teamwork: A collaborative and supportive team player, willing to assist colleagues and contribute to a positive work environment.
- Problem-Solving: Ability to identify and resolve issues effectively, demonstrating resourcefulness.
- Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with document management systems.
- KPI understanding: Ability to apply knowledge to daily tasks.
- Organisational Skills: Strong organizational skills and attention to detail.
Qualifications:
- Proven experience in a similar administrative support role.
- Strong understanding of administrative processes.
- Excellent communication, interpersonal, and organisational skills.
- Ability to work independently and as part of a team.
- Demonstrated ability to maintain confidentiality.
- Experience with report and presentation preparation is a plus.
- Fluent Danish and English verbal and written skills
What can CBRE as an employer offer you?
- To become part of a global company with good development opportunities
- Salary in relation to qualifications, including pension scheme and health insurance
- To be part of an exciting contract in rapid development with great ambitions.
Location: Billund
Working hours: Full time
Start date: As soon as possible
Become our new employee
We look forward to receiving your application and CV before 31 October 2025.
We regularly invite candidates for interviews, so we encourage you to apply as soon as possible.
After your application is received, you can expect a quick response from us. For more information or if you have any questions about the position, please contact Senior Account Manager Ann Sophie Trolle by email: ann.sophie.trolle@cbre.com
All applications must be submitted via our e-recruitment portal.
