IT Support Specialist

Join Our Dynamic IT Team and Make an Impact!

Are you passionate about solving technical issues and ensuring smooth IT operations? Do you thrive in a collaborative environment where your expertise supports business success? If so, we have the perfect role for you!

What you can expect, joining FOSS in this role

  • Work with cutting-edge technologies like Office 365, SharePoint, and Windows Server.
  • Be part of an international team where English is the primary language of communication.
  • Opportunity to grow your career in IT support with continuous learning and development.
  • Contribute to improving IT infrastructure and security.
  • Engage in diverse tasks, from troubleshooting to project-based activities.

As an IT Support Specialist, you will provide hands-on and remote support for employees at our two Danish sites. Your presence will rotate between the two locations approximately every 2–3 weeks, depending on team availability and business needs.

  • FOSS Innovation Center (FIC) – Nils Foss Allé 1, 3400 Hillerød
  • Vinge Produktion Site – Haldor Topsøe Park 5, 3600 Frederikssund

Your Role in the IT Department

Come support, collaborate, and innovate with us : as an IT Support Specialist, you will be the first line of support for FOSS employees, handling technical issues both onsite and remotely. You'll be part of a dedicated IT team, working closely with colleagues from different departments to ensure seamless IT operations, and report into the Head of IT Support.

Your key responsibilities will include:

  • Providing support for hardware, software, and network issues via ticketing systems, phone, Teams, and email.
  • Registering, analyzing, and resolving incidents and service requests in accordance with SLAs.
  • Configuring and installing computers, applications, and peripheral devices.
  • Administering systems like Office 365, Exchange, SharePoint, and Active Directory.
  • Collaborating with higher-level support teams and external IT service providers.
  • Monitoring IT infrastructure performance and ensure high security standards.
  • Managing IT equipment inventory and coordinate hardware procurement processes.

Why Work with Us?

You'll work in an environment that values teamwork, innovation, and continuous improvement. Our IT team fosters a collaborative atmosphere where knowledge sharing is key.

At FOSS, we believe in creating a workplace where our employees can thrive both professionally and personally. Here’s what you can expect:

  • A supportive and inclusive work environment.
  • Opportunities for professional growth and certifications.
  • Work-life balance with flexible work arrangements.
  • Access to employee benefits such as health insurance, fitness facilities, and company events.
  • A culture that celebrates success and values employee contributions.

What you bring to the role

  • Strong knowledge of Windows, Office 365, Active Directory and Windows Server environments.
  • Experience with IT incident management and troubleshooting.
  • Proficiency in Active Directory and user account management.
  • Excellent communication skills in English, both written and spoken.
  • Strong problem-solving and analytical skills.
  • Driving License

What will be considered a plus

  • Experience with cloud platforms like Azure.
  • Knowledge of PowerShell scripting.
  • Exposure to cybersecurity practices, especially ISO 27001.
  • Experience with mobile device management (MDM) solutions.
  • Familiarity with Apple environment.

We welcome candidates with a Bachelor's degree in IT, Computer Science, or related fields.

Ready to Apply?

If you’re excited about joining a team that values your skills and fosters growth, we encourage you to apply. Highlight your relevant experience and tell us why you’d be a great fit for FOSS.

We look forward to receiving your application via the link in this job ad.

FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.


Ansættelsestype: Permanent

Hjemmearbejde: Not disclosed

Ugentlig arbejdstid: Full-time

How to apply

Our goal is to make the recruitment process as professional and positive as possible. The recruitment process starts when you’ve submitted your application online. Vacant positions at FOSS do not always have an application deadline, so please apply today rather than tomorrow. The reason for this is that we want to ensure a fast and efficient process, which means that we review applications on an ongoing basis. Candidates who are invited for interviews will receive an invitation per email.

Sustainability is an integral part of our business

At FOSS, we have a taken a holistic approach to Sustainability. It’s not only about conducting our business in a responsible and ethical manner. It’s also about developing solutions that make a difference in the world. We help our customers tackle difficult global challenges such as efficiency in food production, consistency in quality and food safety.

We are operating in a world with significant population growth, scarce resources, food safety scandals and growing concerns about the climate. As the leading business-to-business provider of dedicated analytical technology, we play a key role in this environment.

For example, our technology is increasingly important in expanding food supply by making rational use of increasingly limited resources, while ensuring the best quality food reaches the consumer. To address this challenge there is a need for the development of solutions that analyze and make data manageable and actionable throughout the production process. Information management of analytics will be the future of the food and feed industry, enabling producers to increase yields by being more efficient. Intelligent and automated processes that run on data will define our customers’ future production - and much of the 10% of our turnover we annually invest in research and development will be dedicated to this area.

Working at FOSS

We work on a global scale to develop the people working at FOSS. We strive to enhance job satisfaction and motivation by constantly improving the competencies of our managers as well as following up on employee satisfaction.

We know our employees are our strongest asset.

Therefore, we emphasise, invest in and appraise our employees’ knowledge, skills and attitudes, and take pride in creating an environment with trust, confidence and development. We also believe that clearly defined objectives enable people to achieve their performance potential and that the support from the immediate superior is essential. Most important of all; trained, well-motivated and competent employees are a perquisite for success in the future. We manage by values, but also clear objectives, and follow up through regular meetings between the employee and the manager. In these meetings, there is also room to discuss career aspirations and other development opportunities including internal career moves.

You will have the opportunity for internal career development.

As a company, we are small enough for you to get high influence in the job, but we are also big enough for complex development and global careers. If you want to move in a new direction and continue to develop along with your professional capable colleagues, we offer the opportunity for internal career moves inside FOSS. As we are a knowledge-heavy company, this is a win-win scenario for both FOSS and our employees.

Work with creative and professionally strong colleagues.

Teamwork is essential to FOSS. By developing solutions in cross-functional teams, we integrate knowledge, experience and competences from many perspectives to achieve great results. We communicate in a straight-forward manner and solve challenges together. In FOSS, we truly value that you voice your opinion, take responsibility and ownership. Our company size in turn allows for independent, dynamic and fast decisions.

If you join FOSS, we promise you that you will enter an environment with new learnings through projects, new technologies and market opportunities. We love to be entrepreneurial and open-minded to new ideas, and if you get a good idea – you can bring it forward.

Join a company with a clear business idea and purpose, but also strong values.

In a global world with a growing population, there is an ever-increasing demand for safer food, production that is more efficient and less food waste. Globally, we need to produce as much food the next 40 years as the last 8,000 years to meet the needs of a growing population and declining natural resources. A huge challenge, which requires that we become better at utilizing the resources available.

The business vision of FOSS to contribute to a more sustainable use of increasingly valuable agricultural resources, and to the nutrition and health of the people of the world. We provide the industry’s best analytics, which add value to our customers by improving quality and optimising food and agricultural production.

Join FOSS, and you will be part of this mission, more relevant today than ever. 

Meet our employees

Meet Jan – manager of Concept Development in Research & Development

Jan’s daily work as a manager in Concept Development consists of generating new ideas in collaboration with his team and deciding which ideas should be developed. The daily challenge of finding the right solutions to address the needs of our customers is solved by a diverse and competent group of specialists working together.



Meet Mariana – Chemometrician in Research & Development

Mariana is a Spanish Chemometrician specialised in NIR. Coming from a research background her move to FOSS was motivated by a desire to work with real products and real customers. AT FOSS she is involved in the innovation of new products, developing calibrations for the EyeFoss image analysis grain analyser.

About FOSS

FOSS creates end-to-end solutions that secure and improve food quality. From raw material to finished product. Our analysis instruments refine measurements into information management that enables businesses to run intelligent data-driven productions with less waste and bigger yields. Controlling cost and quality across all sectors and value chains, we help food and agricultural producers limit the number of human errors, scale their business faster and reduce manual labour as well as labour costs. We call it analytics beyond measure.

Over the last 60 years, we have made it our business to define the standard of analytical solutions for the food and agricultural industry. We pioneered advanced analysis for the challenging production environments in the 1960’s, and we were the first to integrate chemical composition analysis in process lines. Now our resolve and ambition have also made us the international benchmark in the field of chemometrics and real time analytics.

FOSS is a 100% family-owned company and the leading supplier of innovative analytical solutions; 98 percent of FOSS’ business is generated outside Denmark. FOSS has more than 100 patents and more than 20 world-first product introductions. FOSS employs more than 1700 dedicated people worldwide and has manufacturing, research and development facilities in Denmark and China. Solutions are sold and supported through FOSS sales and service companies in 28 countries and by more than 75 distributors. Many employees have a top-level scientific or technical background, including more than 130 Master of Science and more than 20 PhDs in areas such as photonics, chemometrics, physical chemistry, analytical chemistry, fermentation and bio-engineering, astrophysics, optical communication, physics, quality, nanotechnology, food science and adaptive radiotherapy. We also employ many factory-trained and certified support engineers stationed close to our customers.