IT Service Specialist

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

We are a team of 12 local IT specialists, part of a larger global IT organization, and we make sure day-to-day operations run smoothly while keeping communication flowing across the business. In this role as IT Service Specialist, you will provide proactive IT support, improve services and communication, and help drive positive change for your colleagues every day.

In this role, you will:

• Deliver first- and second-level IT support to end users.
• Manage user accounts, access, and permissions.
• Set up, maintain, and patch devices.
• Log incidents, manage tickets, and ensure timely follow-up.
• Maintain meeting-room, printing, and other office technology facilities.
• Support inventory, purchasing, and asset management.
• Enforce IT policies and procedures.
• Collaborate with global IT service functions for support and process management
• Participate in IT projects and collaborate with business teams to drive improvements.
• Actively communicate IT updates and initiatives to the business.

You will be supporting a diverse range of users across the organization — from colleagues in production and the warehouse to those in finance, sales and other departments. This variety means no two days are the same, and you will gain exposure to a wide range of systems, needs, and challenges.

We have a strong positive department culture, with clearly defined roles and responsibilities. A key component to our success is our team spirit and room for personal development.

What you know and who you are

You bring energy, drive, and a proactive mindset to your work. Ideally, your experience comes from support, coordination, or a similar role where you have interacted with people, solved problems, and helped improve processes.

You see IT service as more than just reacting to tickets—you anticipate needs and take initiative. You are eager to challenge existing ways of working and actively contribute to enhancing IT services and communication for the business.

You are a natural communicator, able to explain IT concepts clearly and be a visible, approachable presence for colleagues. You thrive in a collaborative environment and always prioritize delivering a great user experience. Bonus points if you have experience with SharePoint or building IT service/communication sites.

For more information, please contact

Allan Pedersen, IT Manager, at +45 61 77 64 78, allan.pedersen@alfalaval.com.

Anabela Leite, Talent Acquisition Partner, anabela.leite@alfalaval.com.

Please submit your application no later than September 21st, 2025. We review applications on a rolling basis, so we encourage you to apply as early as possible. We may close the job advertisement earlier if we find the right candidate. Applications sent directly via email will not be considered due to GDPR regulations.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in Kolding or have an established presence in the area.

Our commitment to integrity

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this, we apply Pymetrics assessments. Upon application, you will be invited to play the assessment games and completing them is mandatory.