Support Manager for Training Services

We are looking for a Support Manager to lead our Training Services team across Denmark.

At Saab, we constantly look ahead and push the boundaries of what is technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.

What you will be a part of

Business Unit Training & Simulation develops and manufactures training systems, mainly for military users. Our offer is wide-ranging and includes the provision of world-leading laser simulators for live training, force on target applications, virtual simulation capabilities and training services. Training & Simulation operates globally with more than 1200 employees in twelve different countries and we are now expanding our footprint with new training facilities in Denmark.

Your future challenge

Since Saab was started, we have strived to keep people and society safe. It is a basic human need to feel safe and, as we see it, a human right. Through systems and solutions that increase security, we can make this possible. By improving and updating technological systems and solutions, we increase security in society, for its citizens and for those whose job it is to maintain security.

In this role you will use your leadership, knowledge, expertise and technical know-how to contribute to the training of the Danish Armed Forces and their partners, bringing their skills to the next level and helping create a secure environment in Europe and beyond.

Saab Training & Simulation has been contracted to provide laser-based training, simulation and support services to the Danish Armed Forces at 4 key training sites in Denmark.

Your role

In this role, you will be based at our training facility in Holstebro, whilst managing all 4 of our Danish sites. You will receive full training to become the subject matter expert for all matters related to Saab’s laser-based simulation system and its wide array of applications and sub-systems. This system is vital in providing simulation and training support to the Danish Armed Forces and you will be a key player in the training set-up across all Danish sites.

You will report directly to the Training Services Manager (TSM) who will be located at the main Saab Training & Simulation site in Huskvarna, Sweden, and who will have overall responsibility for the delivery of training services across the Danish Combat Training Centre. You will lead and manage an 8-person service delivery team, across 4 remote sites, whose role is to ensure the optimization of Saab’s products and the effective delivery of on-site training.

As Support Manager for our Danish CTC operation, you will play a key role in ensuring that Saab’s interests, and those of the Danish Army customer are met to the highest possible standard. You maintain all of the Danish Army’s training and simulation equipment across all sites, ensuring they are maintained, distributed and configured to deliver the best possible training experience to the customer. You need to be open, loyal and honest, trust your co-workers and honour agreements, decisions and processes.

The role would suit a high-quality former military leader with a strong analytic approach and the capacity to find practical and pragmatic solutions under pressure.

Your main responsibilities will include:

• Organise and lead the operations across all Danish CTC sites and ensure that they are carried out in accordance with the contract, local laws and regulations and defined processes, policies and strategies
• Plan the operational support to the customer, coordinating with your team, and reallocating resources where necessary to achieve the best effect. Identify and resolve issues early so as not to impede the exercise tempo.
• Develop a strong relationship with the Danish military customer and be their first point of contact for all training-related support requirements. Liaise and coordinate with exercise planners and leaders to maximize the effectiveness of Saab’s products and services on key training objectives.
• Maintain operational availability of all equipment in accordance with the agreed contract, carrying out routine maintenance and repairs as necessary.
• Ensure that the training systems delivered by Saab Training & Simulation are maintained and that the configuration is optimized.
• Ensure spare stock holdings are fit for purpose and that they meet the requirements of the support contract.
• Act quickly on requests from the customer, fulfilling them where appropriate and finding alternative solutions when needed.
• Leadership and Line Management of 7 technical co-workers based at 4 remote sites across Denmark (Holstebro, Oksbøl, Slagelse & Bornholm).
• Maintain and develop personnel competence through training, Individual Performance Management, career development and, in line with the TSM, salary reviews.
• Lead, motivate and manage the Denmark CTC team, ensuring they have all the information, resources and support needed to succeed in their tasks. Develop the team, instilling Saab’s core values and compliance with Saab’s internal policies.
• Budgetary responsibility for the Training Services operations in Denmark.
• Report operational status to the TSM in accordance with the quality procedures.
• Maintain Site Working Instructions for all sites and ensure all staff follow them.
• Carry out delegated environment and risk assessment tasks, ensuring compliance with environmental legislation and internal policies, and follow up on all health and safety related issues.
• Deploy on field exercises in support of Danish and multinational Armed Forces, providing field-based and back-office support to your team and the customer.

Skills and experience

• Good understanding of Integrated Logistic Support (ILS) and how to implement it to achieve operational excellence.
• Experience of working in a military training environment.
• Good understanding of Danish military doctrine, organisational structure and Tactics, Techniques and Procedures (TTPs)
• A strong drive and focus on delivery
• Strong leadership and line management experience.
• Strong technical competence.
• Financial & budgetary experience.
• Excellent interpersonal skills.
• Full driving licence.
• Fluency in Danish and English.
• Readiness to travel internationally without restrictions. National and international travel is part of the role.

Candidates must be able to obtain a security clearance by the Danish Defence Intelligence Service. This entails that candidates, as a minimum, have had residency within NATO/EU for the last 7 years.

For further information, feel free to contact the Recruiting Manager, Kevin Shearman kevin.shearman@saabgroup.com or the Human Resources Manager, Mikael Siebers mikael.siebers@saabgroup.com.

Please submit your application in English by 15th August 2025 at the latest. It is hoped that the successful candidate will be available to start work on 3rd November 2025.

Do you want to get to know our business and our people a little bit better? Here you can find some stories told by our employees.

Kindly observe that this is an ongoing recruitment process and the position might be filled before the closing date of the advertisement.

We look forward to your application!

If you aspire to help create and innovate whilst developing yourself in a learning culture, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal – to keep people and society safe.